Bilingual Law Firm Receptionist

Job Description Job Description Heil Law Firm | Houston Headquarters

We are a fast-growing personal injury law firm seeking an energetic, organized, and professional Receptionist to serve as the first impression of our Houston office.
This role is ideal for someone who genuinely enjoys helping people, thrives in a fast-paced environment, and understands that client experience begins the moment someone walks through the door or picks up the phone.

As our firm continues to grow, we are looking for someone who can create a welcoming environment while helping support office operations and keeping the flow of communication moving efficiently.
This is more than a front desk position. You become a key part of the client journey and a central support system for our team.

What Youll Do
Front Desk Experience
Welcome clients, guests, and visitors while creating a warm, professional, and organized office environment.
Phone & Communication Management
Answer and route incoming calls with urgency, professionalism, and exceptional customer service.
Client Experience Support
Assist clients with check-ins, scheduling coordination, and general inquiries while helping create a positive experience.
Administrative Support
Handle scanning, incoming mail, scheduling assistance, filing, and other administrative tasks.
Office Operations
Assist with office organization, supplies, conference room coordination, and day-to-day support needs.
Team Collaboration
Support team members and departments with operational needs and special projects.

What Were Looking For
Prior reception, hospitality, administrative, customer service, or office support experience preferred
Strong communication and interpersonal skills
Positive and professional presence
Ability to multitask and remain organized in a fast-moving environment
Strong attention to detail and follow-through
Comfortable learning new systems and technology
Law firm or medical office experience is a plus

Success in Your First 90 Days
Learn office systems and workflow processes
Build confidence in handling incoming client interactions
Maintain organization and responsiveness
Become a reliable support partner to the office team

Why Join Heil
Meaningful Work
Help support clients during important moments in their legal journey.
Growth Opportunity
Join a growing organization with opportunities for development.
Team Culture
Work alongside a team committed to accountability, responsiveness, and operational excellence.