Receptionist - Bilingual (English and Spanish)

divh2Receptionist - Bilingual (English and Spanish)/h2pThe Receptionist provides a positive first impression of the company by answering calls and greeting guests in a professional, courteous, and timely manner directing each call to the appropriate staff members./ppHours: Monday-Friday: 11 AM - 8 PM with flexibility for some weekend shifts./ppPrimary Responsibilities:/pulliAnswering and forwarding phone calls./liliScreening phone calls to ensure the call is transferred to the correct department./liliTaking Messages and relaying the message to the correct party./liliScheduling and rescheduling appointments./liliData Entry./liliCommunicate effectively and professionally with employees, customers, support staff, Agents, and other business contacts (over the phone, in writing, and via email)./liliPerform any other clerical duties necessary to keep the virtual office running./li/ulpPrimary Skills Requirements:/pulliStrong written and verbal communication skills in English and Spanish/liliStrong computer skills required, specifically Microsoft Outlook, Word Excel/liliAbility to gather data, compile information, and prepare reports./liliSolid judgement, critical thinking and problem-solving skills./liliAbility to work unsupervised to prioritize and manage multiple projects./liliExcellent written, verbal and professional communication skills./liliHigh degree of initiative, personal responsibility, and ownership/liliAbility to work independently and flexibility to adapt to varying levels of incoming phone traffic based on business cycle/liliPositive attitude and ability to work well with others in a fast-paced environment./li/ulpBenefits Available:/pulliMedical/Dental/Vision Insurance/lili401(k) Retirement Plan/liliPaid Holidays/liliPTO/liliCommunity Service PTO/liliFSA/HSA/liliLife Insurance/liliShort-Term and Long-Term Disability/li/ul/div