Client Relationship Manager
Virtual Vocations Inc
Managing relationships with a portfolio of Health Plan customers, the full-time Client Relationship Manager will develop high-trust partnerships to maximize customer satisfaction and retention while working remotely. Key responsibilities: Manage customer relationships across all lifecycle stages to enhance outcomes and retention Coordinate internal teams and external partners to achieve customer objectives and resolve issues Serve as a trusted advisor, creating strategic account plans that align with customer business goals Required qualifications: Bachelor's degree required 10+ years of experience in Customer Success, Account Management, or related roles Proven success managing complex strategic customer portfolios Strong understanding of customer relationship management and lifecycle practices Ability to influence cross-functional teams and engage with executive-level stakeholders Virtual Vocations Inc
Vacancy posted 2 days ago
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