FRONT END/FLOOR SUPERVISOR
Kroger
Job Title
Responsibilities
- Model exceptional customer service and engagement behaviors.
- Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
- Spend at least 90% of time on customer approach side of the check lanes
- Be an approachable, visible source of assistance to both customers and associates.
- Maintain self-checkout and total front end queuing standards.
- Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
- Ensure till audits are being performed.
- Supervise basket retrieval process.
- Maintain break schedules for front end associates.
- Make sure carry-outs are offered to customers.
- Supervise cleanliness and safety conditions for front end and restrooms.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Previous comparable experience
- None
Job Info
- Job Identification 144559
- Job Category Store Operations
- Posting Date 08/08/2025, 08:55 AM
- Locations N77W14435 Appleton Ave, MENOMONEE FALLS, WI, 53051, US (On-site)
- Job Schedule Part time
- Line of Business Grocery Retail
- Banner Name Pick 'n Save
- Education Level No formal education
- Hourly or Salaried Hourly
Vacancy posted 2 days ago
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