Hotel Front Desk Night Auditor
Embassy Suites by Hilton Newark Wilmington South
Job Description
Job Description
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities:- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Make sure every hotel guest has a pleasant stay
- Process additional administrative, bookkeeping. and accounting procedures as required
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Proficiency with computers is required; experience with reservation and accounting software is desired
- High school diploma or equivalent required; some college preferred
- Flexible overnight hours are required
- Excellent customer service and communication skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking.
The Embassy Suites Newark-Wilmington/South is conveniently located near the I-95 motorway, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area, along with the Delaware Art Museum and a number of corporate offices, is also nearby.
Vacancy posted a month ago
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