Hotel Front Desk Night Auditor

Job Description

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities:

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Make sure every hotel guest has a pleasant stay
• Process additional administrative, bookkeeping. and accounting procedures as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications:

• Proficiency with computers is required; experience with reservation and accounting software is desired
• High school diploma or equivalent required; some college preferred
• Flexible overnight hours are required
• Excellent customer service and communication skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

About Company

Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking.

The Embassy Suites Newark-Wilmington/South is conveniently located near the I-95 motorway, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area, along with the Delaware Art Museum and a number of corporate offices, is also nearby.