Admission and Enrollment Manager

Description

Position at King's Schools

Location: Shoreline, WA

Employment Status: Full Time

Compensation: $30 -$35 per hour, DOE

Benefit Highlights: Health Insurance, Retirement Plans w/CRISTA match, Family Care, Paid Holidays, PTO, Tuition Discount at King’s Schools.

 

COMPANY OVERVIEW

CRISTA Ministries (“CRISTA”) is a Christian church community that exists to exercise and express its Christian beliefs. At the core of our Christian church community is the belief that as Christians, we are part of the priesthood of all believers, set forth in I Peter 2. We believe this priesthood calling rests upon all Christians and is a foundational, spiritual practice of our CRISTA community. This priesthood calling evokes within us the response to view our work as our ministry. We believe that all representatives of our community are ministers of the gospel and play equally important roles in exercising, expressing and teaching our beliefs (I Corinthians 12: 17-23).

 

CRISTA exists to make known the love of Jesus Christ through demonstrated works of service and ministry. We use every method available so that the people of the world may hear the Gospel, accept Christ as their Savior, and grow in their faith. We are a united family of Biblical Ministries inspired by a shared vision to serve and impact the young through the elderly, all cultures and backgrounds, in our own backyard and around the world through excellence in our service and operations. By leading a healthy and sustainable organization, CRISTA empowers its ministries to serve the needs of the world and share the Gospel, making disciples. Our commitment is to glorify, honor and obey the Lord in all we do through a workforce of ministers: our staff and volunteers who are called, committed, and faithful Christians.

 

CRISTA leads five distinct ministries in alignment with our calling to draw people into a transforming relationship with Christ. From World Concern’s relief and development efforts around the globe; from CRISTA Media’s stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year-round at CRISTA Camps; from the young minds equipped with knowledge at King’s Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve with the Gospel of Jesus Christ.

 

CRISTA MINISTRIES MISSION AND VISION STATEMENTS  

• Mission Statement: To fearlessly declare the Gospel, with Biblical truth and love, leading generations to follow Jesus.
• Vision Statement: Until All Know Jesus.

 

CRISTA MINISTRIES CORE VALUES

• Christ-Centered : We approach our work by faith, prayerfully believing God will do the miraculous.
• Servanthood : We serve our world by meeting needs practically and spiritually.
• Uncompromising Integrity : We are honest, transparent, and trustworthy – reflecting Jesus in all we do.
• Holy Stewardship : We honor and maximize the potential of the resources, assets, and people God has entrusted to us.
• Excellence: We serve with excellence knowing that we represent God in our work, words, and actions.
• Unified Team : We are One CRISTA, united in the vision to transform lives with the Gospel of Jesus Christ.

 

KING’S PURPOSE STATEMENT:  

Building resilient disciples of Christ through Christian education.

 

POSITION SUMMARY

The Admissions & Enrollment Manager plays a key role in welcoming prospective families to King’s Schools and guiding them from initial inquiry through application, admission, enrollment, and transition into the King’s community. 

 

This position combines relationship-building, sales, admissions operations, event management, and exceptional family care. The Admissions & Enrollment Manager takes ownership of the prospective family experience and is accountable for moving families thoughtfully and proactively through the admissions process. 

 

The ideal candidate is a highly relational, detail-oriented self-starter who sees what needs to be done and takes initiative to make it happen. This individual is comfortable owning enrollment goals and admissions data, managing multiple priorities, solving problems independently, and building trusted relationships with families. 

 

As a representative of King’s Schools, the Admissions & Enrollment Manager must have a genuine passion for the mission and values of King’s and be able to authentically communicate the value of a King’s education to prospective families. 

 

The Admissions & Enrollment Manager is often one of a family’s first relationships with King’s. This individual should represent the school with warmth and authenticity and help families experience what makes the King’s community distinctive from their very first interaction. 

 

ESSENTIAL FUNCTIONS  

(General overview and may not include all details of responsibilities)

DUTIES:

Christ-centered Leadership

• Uphold a Christ-centered environment for all potential students and families. 
• Work collaboratively with supervisors, coworkers, students, and families. 
• Conduct all duties in alignment with CRISTA Ministries' mission, vision, and Statement of Faith. 

Prospective Family Relationships & Enrollment

• Serve as a primary point of contact for prospective families, providing a highly personal, responsive, and welcoming admissions experience. 
• Develop meaningful relationships with prospective families and seek to understand each student’s needs, goals, circumstances, and educational journeys. 
• Guide families through the full admissions process, from inquiry and campus visit through application, acceptance, enrollment, and transition into the King’s community. 
• Conduct admissions conversations and campus tours that clearly and authentically communicate the mission, culture, programs, and value of a King’s education. 
• Respond with empathy, discretion, and professionalism to families navigating challenging educational, social, academic, or personal circumstances. 
• Proactively follow up with prospective families and identify appropriate next steps to move them through the enrollment journey. 

Enrollment Goals & Pipeline Ownership  

• Take ownership of enrollment goals and actively manage the prospective student pipeline toward those goals. 
• Monitor inquiries, tours, applications, acceptances, enrollment contracts, and other key conversion points. 
• Regularly review pipeline activity and identify families requiring follow-up, potential barriers to enrollment, and opportunities to improve conversion. 
• Partner with the Director of Admissions to develop strategies for enrollment growth, retention, and priority programs or grade levels. 
• Demonstrate a results-oriented mindset while maintaining a relational, family-centered admissions experience. 
• Understand that every inquiry represents both a family to be cared for and an opportunity to grow the King’s community. 

Admissions Events & Experiences  

• Plan, coordinate, and execute admissions events, including open houses, prospective family events, student visit experiences, information sessions, and other recruitment activities. 
• Own events from concept through execution, including timelines, communication, registration, staffing, logistics, follow-up, and evaluation. 
• Partner with faculty, administrators, students, athletics, and other departments to create compelling experiences for prospective families. 
• Continuously evaluate admissions events and recommend improvements based on family feedback, participation, conversion, and enrollment goals. 

Admissions Operations, Systems & Data  

• Maintain accurate, complete, and timely prospective student and family records within the admissions CRM and related systems. 
• Take responsibility for data integrity, including regular review and cleanup of admissions records. 
• Manage application progress and ensure families receive timely communication regarding missing materials, deadlines, decisions, and next steps. 
• Maintain accurate admissions statuses and documentation throughout the enrollment process. 
• Use admissions data to identify trends, monitor progress toward enrollment goals, and inform follow-up strategies. 
• Develop strong proficiency in admissions technology and proactively identify opportunities to improve processes, automation, reporting, and the family experience. 
• Approach administrative work with exceptional attention to detail, recognizing that accurate systems and data are essential to excellent family service and enrollment decision-making. 

Cross-Functional Partnership and Knowledge  

• Maintain strong knowledge of King’s academic programs, student life, athletics, extracurricular opportunities, support services, and school culture. 
• Build strong working relationships with school principals, faculty, staff, marketing, business operations, and other departments involved in the prospective family experience. 
• Partner closely with Marketing on admissions communications, campaigns, events, and prospective family outreach. 
• Communicate relevant family information and admissions trends to appropriate school leaders. 
• Work collaboratively with the broader Admissions and Community Relations team to create a seamless experience from prospective family to enrolled and engaged King’s family. 

Ownership & Initiative  

• This role requires a high degree of independence and personal ownership. The Admissions & Enrollment Manager is expected to: 
• Proactively anticipate needs, identify challenges, and take initiative to develop and implement effective solutions. 
• Demonstrate strong ownership by independently managing priorities, following through on commitments, and driving work forward with minimal oversight while keeping leadership informed. 
• Exercise sound judgment, accountability, and excellence in managing admissions responsibilities, earning the trust of the Director of Admissions and school leadership. 

 

Conduct that reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).

 

SUPERVISORY RESPOBISIBILITES

None

 

ESSENTIAL QUALIFICATIONS

CHRIST CENTERED

• Belief that Jesus Christ is Lord and Savior.
• Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God (e.g. daily spiritual rhythms of prayer, fellowship, Bible study, etc.).
• Prayerfully seeks God’s will in their own lives and in their ministry at CRISTA.
• Engages our ministry including staff and colleagues through prayer, participation in spiritual practices, leading devotionals and other spiritual practices.
• Affirms, aligns with and supports CRISTA’s Statement of Faith and Christian Community Representative Statement (CCC).
• Conducts themselves in a manner which reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).
• Demonstrates the values of a CRISTA leader.

EDUCATION  

• Bachelor’s degree from an accredited college or university recognized by the United States Department of Education.

EXPERIENCE  

• 3 Years of demonstrated experience in sales, relationship management, business development, admissions, recruiting, hospitality, customer experience, or a similarly relationship-driven environment. 
• Proven ability to manage a pipeline, goals, or measurable performance outcomes. 
• Experience managing multiple families, clients, customers, or accounts simultaneously. 

SOFTWARE / EQUIPMENT KNOWLEDGE  

• Must have strong working knowledge of the Microsoft Suite – Outlook, Excell, OneNote, and Teams specifically 
• Ability to learn Customer Management Tools – FACTS Student Information System, HubSpot, SalesForce 

OTHER CONSIDERATIONS

Successful candidates will demonstrate:  

• A proactive, self-starting approach to work. 
• Strong personal accountability and follow-through. 
• A natural sales orientation grounded in relationship-building rather than transactional selling. 
• Exceptional empathy and emotional intelligence. 
• The ability to listen carefully and make families feel known, valued, and supported. 
• Confidence communicating with families from a wide range of backgrounds and circumstances. 
• Excellent judgment and discretion when handling sensitive family information. 
• Strong problem-solving skills and resourcefulness. 
• The ability to manage both big-picture enrollment goals and highly detailed administrative work. 
• Comfort working in a fast-paced environment where priorities may shift throughout the admissions cycle. 
• A collaborative spirit combined with the ability to work independently. 
• Genuine enthusiasm for King’s Schools and the ability to compellingly articulate why families should consider a King’s education. 
• Strong written and verbal communication skills. 
• Strong organizational skills and exceptional attention to detail. 
• Comfort working with CRM systems, databases, reporting tools, and technology. 
• Experience in education or independent school admissions is beneficial but not required. 

Measures of Success

Success in this position will be reflected through:

• Progress toward enrollment goals. 
• Strong conversion across inquiry, visit, application, acceptance, and enrollment stages. 
• Consistent and timely prospective family follow-up. 
• Accuracy and completeness of admissions data. 
• Well-executed admissions events and experiences. 
• Strong relationships with prospective families and internal school partners. 
• Effective management of the admissions pipeline with minimal oversight. 
• Demonstrated initiative, problem-solving, ownership, and continuous improvement. 
• A prospective family experience that is warm, responsive, professional, and distinctly reflective of King’s Schools. 

 

Ability to pass background checks relating to DSHS Secretary’s List of Crimes and Negative Actions. (WAC 388-113). 

 

PREFERRED QUALIFICATIONS  

EXPERIENCE  

• 5+ years in an office/sales related job 

STATEMENT OF NONDISCRIMINTATION

CRISTA is a Christian, religious organization that lives out its faith-based mission through five ministries: CRISTA Camps, CRISTA Media, CRISTA Senior Living, King’s Schools, and World Concern. As permitted by Title VII of the Civil Rights Act of 1964, CRISTA reserves the right to prefer employees of a particular religion and to require its employees to hold certain religious beliefs, engage in certain religious observances, and engage in or refrain from engaging in certain behavior, based on CRISTA’s religious beliefs. CRISTA’s employees must agree with and support without reservation CRISTA’s Statement of Faith and must conduct themselves in accordance with the religious beliefs and practices that flow from that Statement of Faith and CRISTA’s Christian Community Policy.

 

Among those employees and employment applicants who agree with and support without reservation and abide by the Statement of Faith and CRISTA’s Christian Community Policy, CRISTA does not unlawfully discriminate on the basis of race, color, national origin, age, sex, disability, genetic information, or any other protected characteristic. Based on its religious beliefs, CRISTA values and respects the dignity of all persons and appreciates the diversity of God’s creation.