Collection Specialist

JOIN US AS OUR COLLECTIONS SPECIALIST!

The Collections Specialist is a multi-task position that covers all the main functions of the business office, which includes the following tasks; Contacting commercial and managed Medicaid payors to collect on unpaid claims in a timely and accurate manner, submit account corrections and adjustments, denial management, payment variance management, and appeal submissions when required. Works with management to identify trends and address root causes of issues in the A/R. This position involves collaboration with other team members and departments, communication is essential in this role as account resolution must occur within a timely manner.

Your Experience Matters What we're looking for:

Education: High school graduate or equivalent preferred.

Experience: A minimum of two (2) years of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment. Hospital experience highly preferred.

Working knowledge and understanding of insurance rules and regulations is needed.

Basic familiarity with MS Excel.

Additional Requirements: Excellent communication skills and a professional demeanor is needed.

Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment.

May be required to work occasional overtime and flexible hours.

Weekend/holiday work as required.

Job Related Skills

• Understanding of third-party payor rules and regulations.
• Ability to read UB04 forms.
• Able to read and understand an EOB.
• Can take the necessary action for account resolution in accordance with established federal and state regulations.
• Can verify benefits via online portal or over the phone.
• Understand payor contracts and can verify the insurance company has paid correctly.
• Ability to identify next steps required when a claim has been denied/rejected.
• Excellent communication is needed to document accounts accurately.
• Strong organizational and communication skills
• Strong ability to prioritize and efficiently manage time

Your Care Matters What we provide for our team:

• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.

Compensation:

This is a Full Time role are non-exempt and the expected compensation range is $23.00 per hour to $26.00per hour licensed. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Collections Specialist!

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.

At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.

To learn more about RIS, visit us at:

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice

At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.