B2B CX Team Lead: Drive Service Excellence & KPIs
Pandora
Pandora is seeking a Team Lead Supervisor for Customer Experience B2B based in Maryland. You will supervise hourly CX reps across US/Canada/Latin America, drive performance, and ensure policy adherence within a scalable service framework. Responsibilities include coaching, escalation management, onboarding support, and process improvements to sustain high-quality service and engagement across channels. #J-18808-Ljbffr Pandora
Vacancy posted 1 day ago
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