Contact Center Leader: Drive Service Excellence
A & T Systems, Inc.
A & T Systems, Inc. is seeking a Contact Center Manager responsible for leading and enhancing the performance of the Contact Center operations. This role involves overseeing service delivery, workforce management, and driving a high-performing culture while ensuring compliance with policies. The ideal candidate will have strong leadership qualities, extensive experience in customer service management, and the ability to implement continuous improvement initiatives. #J-18808-Ljbffr A & T Systems, Inc.
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Contact Center Leader: Drive Service Excellence in Annapolis, MD vacancy
- ...a Branch Manager for its Annapolis location. This leadership role involves supervising staff, ensuring exceptional customer service, and driving sales of banking products. The ideal candidate will have a minimum of 3-5 years in banking, with 2 years in a supervisory position...Suggested
$60k - $90k
AutoStream Car Care Center in Annapolis, MD, is seeking an Automotive Store Manager to lead a high-performing team and drive service excellence. You will oversee daily shop operations, coach service Advisors and Technicians, and maintain a focus on customer satisfaction...SuggestedMonday to Friday- ...across the sales floor and stockroom. Responsibilities include staffing, training, inventory control, and omni-channel operations while driving sales and maintaining exceptional store presentation. Strong leadership and interpersonal skills are essential. #J-18808-Ljbffr...Suggested
$53k - $57k
A leading window services company in Columbia, MD is seeking a Call Center Team Lead to drive the success of its team and manage operations effectively. The role requires strong leadership, excellent communication skills, and the ability to multitask in a dynamic environment...SuggestedFull time- Worldwide Golf is seeking a Store Manager to lead a golf store and drive sales and profitability. The role involves building a strong store culture, managing day-to-day operations, and delivering an excellent customer experience. We offer base pay plus quarterly bonuses,...SuggestedWorldwide
- W. L. Gore & Associates is seeking a Global SIOP Process Excellence Leader to establish and govern world-class planning processes, systems,... ...Gore Fabrics. The role reports to the Global SIOP Leader and drives capability development and transformation. Located in Elkton,...
$146k
...Architects, Professional Services Organization, and... ...education completions Drive program outcomes through... ...is a plus) Excellent communication and interpersonal... ...structured hybrid approach is centered around our offices and... ...products like Zoom Contact Center, Zoom Phone,...Work at officeRemote work$68k
...We Are The Coordinating Center (The Center) has over 4... ...care coordination services and population health.... ...skills including Word, Excel, and PowerPoint. Creative... ...enhance CCS. Use data to drive decisions, plan, and... ...interview process, please contact our HR team at hr@...Full timeContract workTemporary workWork at officeLocal area- ...experiences. As a Store Manager, you will manage talent, oversee store operations, and ensure each customer receives personalized service. Your leadership is crucial to meeting sales goals and maintaining a vibrant store environment. This role also offers opportunities...
- ...Manager and lead a dynamic team in delivering exceptional service in the world of adult beverages. Your key responsibilities will include driving sales, managing daily operations, and fostering a culture of excellence while ensuring compliance with regulations. The ideal...
Arizona Fine Wine and Spirits, LLC
Annapolis, MD3 days ago $18 per hour
...assist in the operations at NAS Patuxent River. The supervisor will ensure guest satisfaction, manage staff, and oversee the food service quality. Ideal candidates should have at least 2 years of management experience and a passion for customer service. This role requires...Hourly pay- ...Assistant Store Manager to support daily operations and energize team performance. The ideal candidate will have a background in customer service, leadership, and sales, contributing to a positive store environment. Key responsibilities include team management, sales growth,...
- ...Position Summary The Lead Technical Services Representative provides... ...to provide recommendations to drive improvements. Essential Duties... ...and distributors to establish contact between contractors and design... ...knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, etc.…) and...Temporary workFor contractorsWork experience placementWork at officeFlexible hours
$21.55 - $28.87 per hour
Shady Grove Medical Center seeks to hire an experienced Patient Access... ...and accuracy. Strong Customer Service skills Ability to participate... ...to include Word and Excel is helpful. Ability to initiate... ...disabilities or religious belief should contact the Support Center HR Office....Daily paidFull timeTemporary workWork at officeFlexible hoursShift workWeekend workDay shift- Dollar General is seeking a Store Manager in Maryland to oversee daily store operations, drive sales, manage staff, and ensure compliance with policies. The role emphasizes staffing, training, and safeguarding cash handling procedures while maintaining a clean and safe...
$75k - $85k
Team Leader - Homeless Services, Tenancy Preservation Program Worcester Join Eliot - A Place to Belong, Grow, and Inspire Change At Eliot, your... ...exceptional clinical judgment, and a dedication to person-centered, trauma-informed care. Responsibilities : Support TPP...- ...This role involves managing store operations, achieving sales goals, and inspiring the team to excel in their roles. The ideal candidate has at least 3 years of customer service experience, with proven sales management skills, and a passion for beauty. Join the largest...
- ...Team Leader Customer Experience & Outreach We inspire... ..., we achieve together, drive results and innovate to... ...performance and store excellence by leading, coaching,... ...knowledge, selling, customer service, operations, visual,... ...of a position, please contact the location you are...Hourly payFull timeWork at officeLocal areaFlexible hoursNight shiftAfternoon shiftWeekday work
- ...Maryland. The ideal candidate will provide leadership to ensure excellence in customer service and compliance with company standards. This role involves... ...General Managers, analyzing operational metrics, and driving financial performance. Candidates should have supervisory...
- ...to apply for the Salesforce Leader role at Interclypse . 5 days... ...shared vision of redefining excellence. At Interclypse, you will find... ...releases and acquisitions to help drive CRM product roadmap. Promote... ...: Other Industries: IT Services and IT Consulting Referrals...Full timeTemporary workFlexible hours
- ARE YOU READY TO DELIVER EXCELLENT CUSTOMER SERVICE TO ALL OUR CUSTOMERS IN JACK & JONES? Then join JACK & JONES as Sales Supervisor in Annapolis... ...You support the Assistant Store Manager in daily operations, drive sales performance, and help create a motivating and...Full timePart timeFlexible hours
- ...dynamic team in delivering exceptional customer experiences. As a Store Manager, you will manage store operations, inspire your team, and drive sales growth, all while maintaining a fun work environment. The ideal candidate will possess at least 3 years of retail experience...
- ...Restaurant General Manager to oversee restaurant operations, ensuring high customer service and maintaining company standards in product quality. You will lead a team of managers and staff, drive performance, and nurture a positive work environment. This role requires strong...
- ...Special Programs Portfolio. You will lead a high-performance team, develop relationships with customers, and drive business growth while ensuring operational excellence. The ideal candidate will have a Bachelor's degree, significant experience in business operations, and a...
- ...You will manage operations, develop comprehensive services for young people with behavioral health needs, and... ...managers, oversee budgets, ensure compliance, and drive data-informed improvements to deliver person-centered care that promotes independence and resilience #J...
$16.25 - $16.75 per hour
...global Home Offices, Distribution Centers or Retail Stores—TJ Maxx,... ...Responsible for promoting an excellent customer experience. Oversees... ...prompt, courteous customer service and promotion of loyalty programs... ...change from time to time. Contact your TJX representative for more...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Annapolis, MD1 day ago- ...Finance, LLC, located in Maryland, seeks a team leader for online loan operations. In this role, you will oversee a customer service team dedicated to providing exemplary... ...background in consumer lending and demonstrate excellent leadership skills. Your responsibilities...
Mariner Finance
Annapolis, MD2 days ago $18.3 - $24.8 per hour
...Merchandise Leader As the Merchandise Leader, you are the Merchandising Team Leader's... ...responsibilities include: Supporting driving an outstanding guest experience in... ...time / exempt or non-exempt), and years of service. For additional information, please click...Full timePart timeSeasonal workLocal areaFlexible hoursShift workWeekend workAfternoon shiftEarly shiftAmerican Eagle Outfitters
Annapolis, MD2 days ago$22 - $23 per hour
...The Leader in Training (LIT) is a n adaptable and essential part of the RISE Dispensary... ...to deliver consistency across in-store, drive‑thru, curbside & delivery. Lead by example... ...Qualifications At least three years of customer service or retail experience, with at least one...Hourly payWork at officeLocal areaShift workNight shiftWeekend workDay shiftGreenThumb
Annapolis, MD2 days ago$79.4k
...complex incidents. This leader aligns field practices with enterprise service‑management and security... ...and workload metrics to drive continuous improvement in... ..., ticket volumes, first‑contact resolution, and repeat incidents... ...service quality. Excellent problem‑solving,...Contract workWork experience placementWork at officeLocal areaRemote workASM Research, An Accenture Federal Services Company
Annapolis, MD4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Leader: Drive Service Excellence. Be the first to apply!
Related searches
- team lead data science Annapolis, MD
- team leader mental health Annapolis, MD
- disability team leader Annapolis, MD
- quality control team lead Annapolis, MD
- group project manager Annapolis, MD
- talent management leader Annapolis, MD
- site leader Annapolis, MD
- merchandise team leader Annapolis, MD
- team leader full time Annapolis, MD
- quality assurance team leader Annapolis, MD