Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Contact Center Leader: Drive Service Excellence

A & T Systems, Inc.

A & T Systems, Inc. is seeking a Contact Center Manager responsible for leading and enhancing the performance of the Contact Center operations. This role involves overseeing service delivery, workforce management, and driving a high-performing culture while ensuring compliance with policies. The ideal candidate will have strong leadership qualities, extensive experience in customer service management, and the ability to implement continuous improvement initiatives. #J-18808-Ljbffr A & T Systems, Inc.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Contact Center Leader: Drive Service Excellence in Annapolis, MD vacancy
  •  ...a Branch Manager for its Annapolis location. This leadership role involves supervising staff, ensuring exceptional customer service, and driving sales of banking products. The ideal candidate will have a minimum of 3-5 years in banking, with 2 years in a supervisory position... 
    Suggested

    Arundel Federal

    Annapolis, MD
    5 days ago
  • $53k - $57k

    A leading window services company in Columbia, MD is seeking a Call Center Team Lead to drive the success of its team and manage operations effectively. The role requires strong leadership, excellent communication skills, and the ability to multitask in a dynamic environment... 
    Suggested
    Full time

    Window Nation

    Annapolis, MD
    5 days ago
  •  ...Manufacturing Co is seeking an Assistant Store Leader - Visual in Annapolis, Maryland. This...  ...presentations, leading operational excellence, and optimizing sales through effective...  ...KPIs while promoting teamwork and positive service experiences. #J-18808-Ljbffr Dormont... 
    Suggested
    Seasonal work

    Dormont Manufacturing Co

    Annapolis, MD
    2 days ago
  •  ...Outfitters Inc. is looking for a full-time Merchandising Team Leader in Annapolis, MD. You will drive sales, lead merchandising innovation, and coach a team...  ...opportunities, and a passion for providing exceptional service. #J-18808-Ljbffr American Eagle Outfitters Inc.
    Suggested
    Full time

    American Eagle Outfitters Inc.

    Annapolis, MD
    5 days ago
  •  ...) supports Customer Support Services to ensure customers are satisfied...  ...for unresolved issues, drives adherence to Service Level Agreements...  ...and commitment to service excellence. Ability to build, coach,...  ...staff in a customer contact center, service center, or customer... 
    Suggested
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Annapolis, MD
    5 days ago
  •  ...Honeywell Intelligrated is seeking a Lead Field Service Technician to provide onsite support to our customers distribution centers in the Southeast region. As a Lead Field...  ...automated material handling solutions that drive fulfillment productivity for retailers, manufacturers... 
    Temporary work
    Work experience placement
    Flexible hours

    Honeywell

    Annapolis, MD
    5 days ago
  • $68k

     ...We Are The Coordinating Center (The Center) has over 4...  ...care coordination services and population health....  ...skills including Word, Excel, and PowerPoint. Creative...  ...enhance CCS. Use data to drive decisions, plan, and...  ...interview process, please contact our HR team at hr@... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area

    The Coordinating Center

    Annapolis, MD
    2 days ago
  •  ...Manager and lead a dynamic team in delivering exceptional service in the world of adult beverages. Your key responsibilities will include driving sales, managing daily operations, and fostering a culture of excellence while ensuring compliance with regulations. The ideal... 

    Arizona Fine Wine and Spirits, LLC

    Annapolis, MD
    3 days ago
  •  ...Arundel, Maine is looking for an Assistant Store Manager to support store operations and lead the team in providing exceptional customer service. This role includes managing the store in the absence of the Store Manager, supervising team members, and ensuring operational... 

    O'Reilly Auto Enterprises, LLC

    Annapolis, MD
    5 days ago
  •  ...Position Summary The Lead Technical Services Representative provides...  ...to provide recommendations to drive improvements. Essential Duties...  ...and distributors to establish contact between contractors and design...  ...knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, etc.…) and... 
    Temporary work
    For contractors
    Work experience placement
    Work at office
    Flexible hours

    LATICRETE International

    Annapolis, MD
    6 days ago
  • $18 per hour

     ...assist in the operations at NAS Patuxent River. The supervisor will ensure guest satisfaction, manage staff, and oversee the food service quality. Ideal candidates should have at least 2 years of management experience and a passion for customer service. This role requires... 
    Hourly pay

    Lake Roosevelt Adventures

    Annapolis, MD
    2 days ago
  •  ...Team Leader Customer Experience & Outreach We inspire...  ..., we achieve together, drive results and innovate to...  ...performance and store excellence by leading, coaching,...  ...knowledge, selling, customer service, operations, visual,...  ...of a position, please contact the location you are... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift
    Weekday work

    Crate and Barrel

    Annapolis, MD
    2 days ago
  • $18.3 - $25.6 per hour

     ...Grocery Manager in Maryland. You'll help oversee one of the busiest team in the store and manage customer experiences by providing excellent service and ensuring the grocery department's productivity and profit. The ideal candidate should have 1-3 years of retail management... 
    Hourly pay

    Sprouts Farmers Market

    Annapolis, MD
    6 days ago
  •  ...goals with the organization's mission. Successful candidates will have at least seven years of experience in sales or fundraising, excellent communication skills, and a relevant Bachelor's degree. Benefits include medical plans, 401(k) matching, and paid time off. #J-18... 

    American Red Cross

    Annapolis, MD
    3 days ago
  • Energetic and customer-focused, the Team Leader - Customer Experience & Outreach drives sales performance and store excellence by leading, coaching, and developing the sales...  ...associates on product knowledge, selling, customer service, operations, visual, policies and procedures... 
    Hourly pay
    Full time
    Work at office
    Flexible hours
    Night shift
    Afternoon shift
    Weekday work

    Crate and Barrel

    Annapolis, MD
    4 days ago
  • $53.2k - $79.8k

    AT&T is seeking an Assistant Store Manager in Lutherville, MD, to lead retail store operations. This role involves managing a team, enhancing customer experiences, and achieving sales goals. Candidates should have management experience and a strong background in retail ...

    AT&T

    Annapolis, MD
    6 days ago
  •  ...Maryland. The ideal candidate will provide leadership to ensure excellence in customer service and compliance with company standards. This role involves...  ...General Managers, analyzing operational metrics, and driving financial performance. Candidates should have supervisory... 

    Summerwood Corporation

    Millersville, MD
    5 days ago
  • $148.8k - $212.9k

     ...exceptional Federal Engineering Leader. We are seeking a passionate...  ...you will be responsible for driving the technical vision, leading...  ...of high-quality products and services. As an Engineering Leader,...  ...members, and create a culture of excellence, innovation, and continuous... 
    Permanent employment
    Full time
    Temporary work
    Local area
    Flexible hours

    Cisco Systems, Inc.

    Annapolis, MD
    6 days ago
  •  ...Restaurant General Manager to oversee restaurant operations, ensuring high customer service and maintaining company standards in product quality. You will lead a team of managers and staff, drive performance, and nurture a positive work environment. This role requires strong... 

    Summerwood Corporation

    Annapolis, MD
    4 days ago
  •  ...Company in Maryland is seeking a Senior Retirement Specialist to drive sales and provide education for retirement plans. The role...  ...candidates will have a strong background in financial services, excellent communication skills, and required licenses including FINRA Series... 

    Nationwide Mutual Insurance Company

    Annapolis, MD
    2 days ago
  • Johnson & Johnson MedTech in Halethorpe, Maryland is seeking a Supervisor Electromechanical Production. In this full-time role, you will lead production activities ensuring compliance with Good Manufacturing Process standards and promote continuous improvement. Your responsibilities...
    Full time

    TryApplyNow

    Annapolis, MD
    3 days ago
  •  ...team in the food & beverage industry. The ideal candidate should excel in a fast-paced environment and be willing to work overnight...  ...This role involves overseeing shift operations, ensuring quality service, and leading the team effectively. Positions offer competitive pay... 
    Flexible hours
    Shift work
    Night shift

    Workstream

    Annapolis, MD
    2 days ago
  • $19 - $21 per hour

     ...for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage...  ...Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+... 
    Full time
    Work experience placement
    Local area

    Guitar Center

    Annapolis, MD
    5 days ago
  • $16 - $22 per hour

     ...Team Leader The Team Leader is responsible for the...  ...management in customer service, product availability,...  ...appearance. Maintain and drive high standards and...  ...accountability, and operational excellence. Performs other...  ...designated training center in Baltimore, MD or Laurel... 
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Royal Farms

    Glen Burnie, MD
    3 days ago
  • $53k - $57k

     ...Overview Window Nation is seeking a Call Center Team Lead to oversee the day-to-day...  ...all Call Center Agents are focused and driving toward the success of established goals....  ...pressure and get the job done at all costs Excellent written and verbal communication skills... 
    Permanent employment
    Full time
    Work at office

    Window Nation

    Annapolis, MD
    1 day ago
  • $175k - $230k

     ...Innovation and Artificial Intelligence Leader to help build and lead the execution of...  ...and industrial software solutions that drive productivity, automation, and sustainability...  ...field environments, and build an AI Center of Excellence that partners with product, operations,... 
    Local area
    Remote work

    Vontier

    Annapolis, MD
    2 days ago
  • $17.75 - $20.5 per hour

     ...strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...  ...upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check... 
    Hourly pay
    Work at office
    All shifts
    Flexible hours
    Shift work
    Night shift

    Southern Arkansas University

    Annapolis, MD
    4 days ago
  • $16.6 - $24.9 per hour

     ...provide fast, easy, flexible and friendly service to our customers through the achievement...  ...Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES...  ...manner Ensure the MVP savings center KIOSK is filled with paper and properly... 
    Work at office
    Flexible hours

    Food Lion

    Annapolis, MD
    4 days ago
  • $16 per hour

    Burlington Stores is seeking a part-time Customer Service Lead in Maryland to drive exceptional customer service initiatives. You will lead by example, inspiring associates to maintain a customer-first focus while ensuring professionalism and speed of service. Ideal candidates... 
    Hourly pay
    Part time
    Flexible hours

    Burlington Stores

    Annapolis, MD
    5 days ago
  • $100k - $231.54k

     ...regulated environment. This role drives audit execution, strengthens...  ..., compliance, and business leaders to coordinate walkthroughs,...  ...across multiple priorities. Excellent executive communication, stakeholder...  ...experience in HCBU service operations. Experience leading... 
    Hourly pay
    Full time
    Temporary work
    Local area

    Hispanic Alliance for Career Enhancement

    Annapolis, MD
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Contact Center Leader: Drive Service Excellence. Be the first to apply!