End User Support Specialist II

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitleJob DescriptionJob SummaryCentral information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business. Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients.Job ResponsibilitiesProvides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivityResponsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and softwareTroubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problemsTypically resolves issues referred by help desk supportFollows standard procedures and guidelinesUnderstands how assigned duties relate to others within the team and how the team integrates with related teamsImpacts own team through the quality of the support providedRecognizes and solves typical problems; selects solutions from established optionsCommunicates moderately complex information in routine situations, typically within own teamWorks under general supervision with limited ability to modify approachIndividual contributor having no supervisory responsibilities; manages own workloadPerforms all other duties as assigned by managementEducationHigh school diploma required; Bachelor’s preferredExperienceTypically requires 2+ years of related work experienceEqual Employment Opportunity EmployerStewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at View email address on click.appcast.io offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.SummaryLocation: USA TX Houston - 1360 Post Oak BlvdType: Full time