Business Analyst, Sales Operations & Excellence

Business Analyst, Sales Operations & Excellence Date: Apr 16, 2026 | Location: Overland Park, KS, US | Company: Black & Veatch Family of Companies Key Responsibilities Serve as a key execution partner to the Sr. Manager, Sales Operations & Excellence, supporting daily governance activities, execution discipline, and reinforcement of expectations. Support day-to-day administration and execution of the Sales Incentive Plan (SIP), including data validation, seller inquiries, issue resolution, and coordination with Finance and HR partners. Act as the adoption and reinforcement engine for changes introduced across Sales Operations & Excellence, ensuring sellers understand what is changing, why it matters, and how to apply it consistently. Reinforce disciplined selling behaviors across the sales lifecycle, including opportunity hygiene, stage progression, approvals, forecasting inputs, account planning, renewals, and retention-related activities. Support sellers and account teams in understanding what “good” looks like, why it matters, and how execution standards connect to outcomes and incentives. Assist in preparing, supporting, and following up on sales operating rhythms and governance moments, such as pipeline reviews, forecast reviews, deal reviews, and account reviews. Support adoption and utilization of tools and processes by reinforcing when and how they should be used in alignment with approved workflows and governance standards. Partner closely with Sales Enablement to: Identify skill gaps or reinforcement needs tied to execution challenges Ensure training, educational materials, and programs align to execution standards Support rollout and reinforcement of learning tied to new processes, tools, or behaviors Support the Reporting & Analytics side of the team by assisting with report pulls, dashboard support, data validation, and preparation of executive-level readouts and insights in partnership with the Sales Analyst. Help translate data and insights into clear narratives that reinforce execution discipline, pipeline health, and forecast confidence. Own the day-to-day management of third-party proposal platforms, including subscription management, data accuracy, content updates, and compliance across external proposal and qualification sites. Ensure the organization is accurately represented as compliant, capable, and competitive across external proposal platforms used by prospects and clients. Execute work with awareness of upstream and downstream impacts, recognizing how behavior changes affect systems usage, reporting, analytics, inspection, incentives, and broader Enterprise Sales and Marketing activities. Observe execution patterns, recurring questions, and friction points; surface insights and improvement opportunities to the Sr. Manager. Support continuous improvement by capturing seller feedback and contributing to refinements in execution standards, governance, incentives reinforcement, documentation, and operating rhythms over time. Preferred Qualifications Bachelor’s degree in business, sales, operations, analytics, finance, or related field. 5–9+ years of experience in sales operations, sales excellence, business analysis, or related commercial support roles, with scope and complexity commensurate to level (SAM 15–17). Demonstrated experience supporting sales execution, governance, or operational programs, including working closely with sellers, sales leaders, or account teams. Experience supporting incentive-aligned behaviors, sales governance, or execution standards (e.g., pipeline hygiene, forecasting inputs, approvals, account planning). Experience working with sales data and reports, including pulling reports, validating data, supporting dashboards, or preparing summaries for leadership. Strong written and verbal communication skills, with the ability to explain expectations, insights, and governance clearly and practically to the seller community. Strong attention to detail, follow-through, and comfort operating in environments that require consistency, discipline, and judgment. Experience supporting Sales Incentive Plans (SIP), compensation administration, quota-related programs, or incentive governance. Experience partnering with Sales Analysts, Reporting & Analytics teams, or Finance to support executive-level readouts, dashboards, or insights. Experience managing or supporting third-party proposals, qualifications, or compliance platforms, including data accuracy and subscription oversight. Familiarity with the full sales lifecycle, including lead management, opportunity execution, forecasting, account management, renewals, retention, and CSAT. Experience assisting with change management and reinforcement, including communications, seller outreach, or governance rollouts. Experience working cross-functionally with Sales Enablement, helping identify training or reinforcement needs tied to execution challenges. Demonstrated services mindset, balance governance and accountability with empathy for seller realities and a focus on enabling success. Comfort working in a continuous improvement environment, identifying friction points, improving clarity, and strengthening execution over time. Minimum Qualifications Bachelor's Degree required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Work Environment/Physical Demands Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments. Salary Plan Job Grade 015 Black & Veatch endeavors to make the website accessible to all users. If you would like to contact us regarding accessibility or need assistance completing the application process because of a disability, please contact the Employee Relations Department for accommodations requests. This contact information is for disability accommodation requests only; inquiries about application status will not be answered. Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Our comprehensive benefits portfolio includes medical, dental, vision, disability, and wellness programs, plus flexible work schedules, paid vacation and holidays, sick time, dependent sick time, and other benefits. We are a 100 percent ESOP-owned company; employee-owners share in the company’s long-term achievements and the financial rewards of stock ownership. BVH, Inc., its subsidiaries and affiliates comply with Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law. For our EEO Policy Statement, please click here. Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not pay a placement fee for unsolicited resumes. Talent Acquisition engages with search firms directly for hiring needs. #J-18808-Ljbffr Black & Veatch Corporation