Office Manager

Office Manager 1. POSITION SNAPSHOT The Office Manager serves as the face of FlackTek and owns the office experience for team members, customers, candidates, vendors, and visitors. This role is responsible for creating a professional, welcoming, organized, and highly functional workplace environment that reflects FlackTek’s culture and standards. The Office Manager takes pride in noticing what others may miss. They keep the office ready, help people feel supported, solve problems as they arise, and make sure the details of the workplace experience are handled with care and follow-through. Success in this role requires exceptional communication, adaptability, strong ownership, and a genuine passion for helping others. The Office Manager serves as a trusted resource across the organization, balancing a wide variety of requests, asking thoughtful questions, coordinating priorities, and driving work to completion. In a growing and fast-moving environment, the Office Manager brings calm execution, professionalism, and responsiveness to changing priorities while helping create an exceptional workplace experience for everyone who walks through FlackТek’s doors. This role reports to the: Human Resources Director 2. PRIMARY OUTCOMES Team member, visitor, customer, and candidate experiences consistently reflect FlackTek’s culture, hospitality, professionalism, and pride in our workplace Office operations, facilities, supplies, and workplace needs are proactively managed with minimal disruption Internal requests are handled professionally, prioritized appropriately, and driven to completion Scheduling, coordination, and administrative support activities are executed accurately and on time Workplace issues are identified and resolved before they impact team members, customers, or operations Team members trust this role as a reliable resource for support, coordination, and problem-solving 3. CORE RESPONSIBILITIES Own the overall office experience and take pride in creating a workplace that feels welcoming, polished, and cared for Create a professional, warm, and helpful first impression for everyone who walks through FlackTek’s doors Keep the office ready, organized, stocked, and operating smoothly each day Notice what needs attention and take initiative to address it before being asked Support project-based work and administrative needs as priorities arise across the business Manage competing requests from multiple departments with professionalism and follow-through Ask thoughtful questions, gather the right information, and drive solutions to completion Support scheduling, meetings, interviews, visitors, and office coordination needs Support onboarding tasks and help create a welcoming experience for new team members Coordinate with vendors and service providers to resolve workplace and facilities needs Support team member events, celebrations, and team experience activities Communicate clearly, respectfully, and proactively with all stakeholders Escalate priorities, risks, or roadblocks appropriately while maintaining ownership Anticipate needs and help solve problems before they impact the team Build trust by being responsive, reliable, resourceful, and easy to work with 4. MINIMUM QUALIFICATIONS Education: High school diploma or equivalent required Experience: 1-3 years of professional work experience in customer service, hospitality, administration, operations, retail leadership, event coordination, or other roles requiring strong communication, organization, and accountability Demonstrated experience managing multiple priorities in a fast-paced environment Technical Skills: Proficiency with Microsoft Office or Google Workspace Comfort learning new software systems and workplace tools Excellent written and verbal communication skills Ability to organize information, coordinate tasks, and manage follow-through 5. PREFERRED QUALIFICATIONS Preferred Experience:

• Experience supporting office operations, workplace coordination, administrative functions, or customer-facing environments
• Experience working in a growing company or fast-paced operational setting
• Preferred

Skills:

• Exceptional customer service and hospitality mindset
• Strong problem-solving and resourcefulness
• Ability to remain composed and professional during changing priorities

6. SUCCESS COMPETENCIES & FUNDAMENTALS CREATE A GREAT IMPRESSION: Every conversation, phone call, e-mail, letter, and even voicemail, sets a tone and creates an impression. Pay attention to every interaction and be sure you’re setting a tone that’s friendly, warm, and helpful. DELIVER LEGENDARY SERVICE: It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers. FIND A WAY: Take personal responsibility for making things happen. Respond to every situation by looking for how we can do it, rather than explaining why it can’t be done. Be resourceful and show initiative. Don’t make excuses or wait for others to solve the problem. See issues through to their completion. GET CLEAR ON EXPECTATIONS: Create clarity and avoid misunderstandings by discussing expectations upfront. Set expectations for others and ask when you’re not clear on what they expect of you. End all meetings with clarity about action items, responsibilities, and due dates. DELIVER RESULTS: While effort is important, people expect results. Follow up on everything and take responsibility to ensure that tasks get completed. Set high goals, use measurements to track progress, and hold yourself accountable for achieving results. 7. WORK LOCATION, SCHEDULE & TRAVEL Role Type: Full Time - Non-Exempt Location: Onsite, in person in Louisville, CO Regular Schedule: Monday-Friday, 8am - 5pm Travel: Up to 10% (domestic) 8. COMPENSATION & BENEFITS Compensation: Base Salary Range: $28.00 - $34.00 Health Benefits: Optional health, dental, and vision insurance plus company-paid virtual and in-person primary care via Nice Healthcare Short- and long-term disability and accidental death and dismemberment insurance Company Benefits: 401(k) Plan with Employer Match Employee Stock Purchase Plan (ESPP) with company discount 10 annual company-paid holidays 128 hours of Paid Time Off (PTO) accrued in first year Company-sponsored events & outings Weekly work-sponsored team lunch stipend Optional 9/80 work schedule (eligible after 90-day probationary period) 9. ABOUT FLACKTEK Headquartered in Louisville, Colorado, FlackTek™ has delivered advanced materials processing solutions since 1996. We specialize in high-speed, bladeless centrifugal mixing technology — providing industry-leading performance across every stage of development, from R&D to full-scale production. Since 2019, we’ve designed and manufactured our systems and accessories in our state-of-the-art U.S. facility, combining decades of technical expertise with nationally sourced, high-quality components. The result: the most advanced centrifugal mixing systems on the market, capable of processing volumes from grams to over 1,200 kg per hour. With a growing global partner network, FlackTek supports customers worldwide. What truly sets us apart, however, is our service. From initial demonstrations and model selection to implementation, in-depth training, technical support, and on-site maintenance, our team is committed to your success at every step. Whether you’re solving complex formulation challenges or scaling production, FlackTek delivers performance and support that goes far Beyond Mixing™. All employment offers are contingent upon successful completion of FlackTek’s pre-employment screening process, including a background investigation, pre-employment drug screening, and verification of eligibility to work in the United States. Employment with FlackTek is at-will. No manager, supervisor, or Human Resources representative has the authority to enter into any agreement for employment for a specified period of time or to make any agreement inconsistent with at-will employment. FlackTek anticipates the application window for this position will close approximately 30 days from the date the notice was posted. However, candidate flow and business needs may require the company to shorten or extend the application window. FlackTek is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. FlackTek is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and during employment. If you require a reasonable accommodation to perform the essential functions of this role, please notify the company so that appropriate arrangements can be made. #J-18808-Ljbffr Socket