District Manager - East U.S. (NC, VA, GA, and FL)

$75k - $80k

ESA Management, LLC

Job Description

POSITION PURPOSE AND SUMMARY
Location: Eastern U.S. (NC, SC, VA, FL, GA)
Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district.
MAJOR / KEY JOB DUTIES

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics.

Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance.

Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district.

Oversees execution of corporate initiatives and drives Extended Stay University training course compliance.

Exhibits thorough knowledge and ability to train on company standards and hotel operations.

Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s).

Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department.

Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility.

Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards.

OTHER DUTIES

Ensures the properties comply with company policies and applicable laws.

Spends 70% of time at hotels conducting site visits, property audits and providing coaching.

Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings.

Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner.

BENEFITS

Medical Insurance

Dental Insurance

Vision Insurance

Health Care and Dependent Care Flexible Spending Accounts

Employer Paid Basic Life and AD&D Insurance

Employer Paid Long Term Disability

Optional Employee Paid - Voluntary Benefits

Short-Term Disability

Buy-Up Long-Term Disability

Supplemental Life Insurance

Dependent Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Compensation

Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Thorough knowledge of the market, competition, demand generators and new supply for each property within the district

Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.

Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.

Well-developed planning and organizational skills.

Strong leadership skills to oversee multiple properties.

Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software

Must possess analytical ability and skills

ENVIRONMENTAL JOB REQUIREMENTS

While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.

The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.

While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

MINIMUM QUALIFICATIONS

Requires a minimum of four years hospitality management experience.

Two years of multi-property level hotel experience required.

Must have a valid driver's license and successfully pass a motor vehicle check.

PREFERRED QUALIFICATIONS

4-year degree highly preferred

Compensation
$75,000.00 - $80,000.00 Annually

Apply

Vacancy posted 17 hours ago

Similar jobs that could be interesting for youBased on the District Manager - East U.S. (NC, VA, GA, and FL) in Mount Mourne, NC vacancy

Property Manager - Charlotte, NC
$55k - $68k
...PURE HomeRiver is looking for a Property Manager Come join our team! At PURE HomeRiver, we are redefining the standard for property... ...WHAT YOU WILL NEED TO BE SUCCESSFUL Real Estate License in NC Residential property management required Hospitality/...
Suggested
Work at office
Local area
Pure HomeRiver
Cornelius, NC
11 hours ago
Field Sales Manager Home Improvement Industry NC SC VA
...stores throughout the states listed above. Position will require overnight travel approximately 20% to 40% of the time and involve managing sales goals, tasks and strategies used to grow the business. The role is focused on promoting products to store associates and...
Suggested
For contractors
Work from home
Flexible hours
Night shift
R BRANTLEY ASSOCIATES LLC
Mooresville, NC
3 days ago
Aerospace Business Development Manager
...Aerospace Business Development Manager Job Title: Aerospace Business Development Manager Reports To: Senior Vice President - Commercial Location: Mooresville, NC Travel: At least 50% domestic and international travel required Salary: Competitive Salary...
Suggested
Contract work
Work at office
SHD Composite Materials Inc
Mooresville, NC
11 hours ago
District Manager
...Sign on bonus Overview Position Title: Multi Unit Restaurant Manager Reports To: Director of Operations A Multi-Unit-Leader (... ...) Working in a small space Requires travel between restaurants We use eVerify to confirm U.S. Employment eligibility.
Suggested
Local area
Relocation package
Dunkin'
Mooresville, NC
23 days ago
Human Resources Manager
...Manager, Human Resources Done Right Merchandising (DRM) specializes in retail store setups... ..., and refreshes. As a subsidiary of GA Group, one of the nation's leading financial... .... DRM is headquartered in Mooresville, NC. Position Scope We are seeking an experienced...
Suggested
Work at office
Local area
GA Group
Mooresville, NC
4 days ago
Category Manager - Fabricated Tubing
$97.41k - $135.83k
...for you: Trane Technologies is hiring a Category Manager - Fabricated Tubing in Davidson, NC! This is a critical role on our Procurement team, with... ...delivering category productivity through price, value analysis (VA) or continuous improvement projects. Supplier...
Hourly pay
Contract work
Local area
Work from home
Trane Technologies plc
Davidson, NC
23 hours ago
Commercial Lines Account Manager
...thing, every time. About the Role As a Commercial Lines Account Manager , you’ll manage and service a diverse book of commercial clients... ...in Microsoft Office; AMS360 or Agency Zoom experience a plus. NC Property & Casualty License (required), Life & Health license a...
Work at office
Leavitt Group
Mooresville, NC
3 days ago
Commercial Lines - Account Manager - Full Time role
...Description Job Description Full Time Role Onsite: in Mooresville, NC or Statesville, NC Required: ~3+ years of applicable... ...lines experience ~ Experienced Commercial lines account Manager experience ~ Certification: Property & Casualty (P&C) license...
Full time
Experienced Recruiting Partners
Mooresville, NC
26 days ago
Personal Lines Account Manager
...thing is always the right thing. SUMMARY The Personal Lines Account Manager is responsible for providing excellent customer service;... ...EDUCATION · High school diploma or general education degree (GED) · NC Personal Lines or Property & Casualty License required (P&C preferred...
Full time
Temporary work
Work at office
Leavitt Group
Mooresville, NC
4 days ago
Strategic Account Manager
...any other characteristic protected by applicable laws, regulations and ordinances. Job Title Strategic Account Manager Location Remote (U.S.) Job Overview The Strategic Account Manager is responsible for developing and executing long-term sales strategies...
Remote work
Ingersoll Rand
Davidson, NC
4 days ago
Salon Manager
$40 per hour
...Sport Clips Haircuts in Mooresville, NC, is on the lookout for a passionate Assistant Salon Leader to enhance our talented team. The ideal candidate will possess a valid NC cosmetology license and showcase exceptional leadership abilities. We pride ourselves on creating...
Hourly pay
Sport Clips
Mooresville, NC
2 days ago
Licensed Assistant Salon Manager
$40 per hour
...Assistant Salon Leader to join our Sport Clips team in Mooresville, NC. The ideal candidate should be a licensed hair stylist and have... ...by Comparably KEY RESPONSIBILITIES Assist in the overall management and supervision of salon operations. Provide guidance, support and...
Hourly pay
Full time
Part time
Flexible hours
Sport Clips
Mooresville, NC
3 days ago
Restaurant Assistant General Manager - Full Service - Mooresville, NC
$55k - $65k
...Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders... ...full-service restaurant management position in Mooresville, NC As a Restaurant Assistant General Manager , your experience...
HHB Restaurant Recruiting
Mooresville, NC
8 days ago
Branch Manager
...Description The Branch Manager oversees all operational, technical, and business functions of the calibration laboratory. This role ensures high-quality service delivery, operational efficiency, financial performance, and a positive customer and employee experience. The...
Work at office
Tresca
Cornelius, NC
4 days ago
Associate Category Manager-Ferrous Castings
$56.3k - $101.39k
...In It For You Trane Technologies is hiring an Associate Category Manager in Davidson North Carolina! The Associate Category Manager will... ...delivering category productivity through price, value analysis (VA) or continuous improvement projects. Supplier Management: Support...
Hourly pay
Contract work
Local area
Work from home
Trane Technologies
Davidson, NC
2 days ago
General Manager
$90k - $130k
...General Manager – Restaurant Excellence Team Location: Charlotte, NC Salary: $90,000 – $130,000 Seniority Level: Associate Employment Type: Full-time Job Function: Management and Manufacturing Industry: Restaurants Responsibilities Run a profitable restaurant and ensure...
Full time
Temporary work
McDonald's
Mooresville, NC
23 hours ago
Maintenance Manager II
...our wide-ranging initiatives. Job Description Maintenance Manager II Build Reliability. Lead People. Drive Results. We're seeking... ...Evergreen Software Powered by ICIMS ( Job Locations US-NC-Mooresville ID 2026-34842 Category Maintenance...
Full time
For contractors
Work at office
Local area
Novolex
Mooresville, NC
8 days ago
Banking Center Manager
...exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain... ...First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private...
Local area
Monday to Friday
First Horizon
Cornelius, NC
1 day ago
Business Development Manager
$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...
Local area
Disability Solutions
Mooresville, NC
23 hours ago
DVM Emergency Department Director at CVS Huntersville
$200k
...Carolina Veterinary Specialists – Huntersville, NC Lead an Exceptional Emergency Team.... ...coach, and develop veterinarians Ability to manage difficult client conversations with... .... With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals...
Full time
Local area
Relocation package
PetVet Care Centers
Huntersville, NC
22 days ago
Restaurant General Manager
...Immediately seeking General Manager candidates for our newest unit in growing Sherrills Ford, NC! Seeking talented, enthusiastic,... ...prior to vacation. Only 1 GM per district will be permitted on Vacation at... ...1,800 restaurants across the U.S., and locations in 14 countries...
Hourly pay
Traineeship
Local area
Immediate start
All shifts
Flexible hours
Shift work
Day shift
Workstream
Sherrills Ford, NC
3 days ago
Human Resources Manager
...Position Overview The Human Resource Manager plans, leads, directs, develops, and coordinates the policies, activities, and staff of the... ...and organizational nature Understanding federal HR laws Must be a U.S. Citizen or lawful Permanent Resident in compliance with ITAR regulations...
Permanent employment
Local area
Monday to Friday
Shift work
Afternoon shift
Fibreworks Composites LLC
Mooresville, NC
4 days ago
Store Manager in Training
...What We're Looking For: GNC's Store Manager in Training (SMIT) position is a development... ...the leadership of a Store Manager or District Manager, this hands-on program will teach... ...SMITs are expected to work all major U.S. holidays that the store is open Benefits...
Hourly pay
Full time
Temporary work
Monday to Friday
Shift work
Night shift
Afternoon shift
GNC
Mooresville, NC
23 hours ago
Development Director
$150k - $250k
...Access to Success (A2S) Access to Success (A2S) is a U.S.-based Christian nonprofit organization founded by Andrew Lovedale. Having... ...that track donor engagement, performance, and relationship management. Executive & Board Partnership (20%) Serve as a strategic fundraising...
Local area
Flexible hours
Inside Philanthropy
Davidson, NC
1 day ago
Store Manager
...Store Manager at Smoothie King Are you a highly skilled and motivated individual who is passionate about helping people live healthier... .... Location: 842 – Mooresville 591 River Hwy ste t, Mooresville, NC 28117, USA Smoothie King has grown to include over 1,100 units operating...
Local area
Immediate start
Flexible hours
Afternoon shift
Workstream
Mooresville, NC
4 days ago
Retail Store Manager (Hiring Immediately)
...This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.... ...development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you. Our Retail Sales team...
Work experience placement
Local area
Immediate start
Visa sponsorship
Spectrum
Cornelius, NC
3 days ago
Human Resources Manager
...Human Resources Manager The Human Resources Manager will be responsible for overseeing daily HR operations and supporting the development... ...performance improvement principles. Maintain proficiency in U.S. labor laws and relevant state regulations. Proficient in Microsoft...
Work at office
Ferretti Search
Cornelius, NC
1 day ago
Senior Project Manager - Land Development
...Overview Kimley-Horn has an opportunity for a motivated Senior Project Manager to expand our Land Development practice in Lake Norman, NC! Responsibilities The qualified individual will lead a Land Development team while building and managing relationships with key clients...
Local area
Flexible hours
Kimley-Horn
Mooresville, NC
3 days ago
Commercial Lines Account Manager
...Commercial Lines Account Manager HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management...
Temporary work
Work at office
Local area
HUB International
Davidson, NC
2 days ago
Maintenance Supervisor - Apartments
...Supervisor needed for 200+ unit, Class A Community in Mooresville, NC. EPA and CPO Certifications are required. Must have two years of... ...individual needed with strong Customer Service and Personnel Management skills. Reliable transportation and valid Driver's License required...
Human Landscaping, LLC
Mooresville, NC
19 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to District Manager - East U.S. (NC, VA, GA, and FL). Be the first to apply!