Member Services Manager

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Welcome to Stretch Zone.  

At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching.   

Compensation Structure

• Post-training graduation base pay increase
• 10% commission 
• Client referral goal bonus
• Employee referral cash reward
• % of total revenue past certain threshold

Additional Perks

• Sick time available - no waiting period
• Casual dress code, Stretch Zone apparel
• Free employee stretch sessions and a 10% discount for family members
• Company lunches, sales associate of the month awards, and opportunities to give back!
• Comprehensive training
  • Paid Stretch Zone sales training
  • The owner will support your training to maximize commissions
• Direct career track with increases and promotions
  • Stretch Practitioner
  • Lead Sales Associate

Responsibilities

• Sales & Revenue Accountability -Drive membership sales to each guest who comes into Stretch Zone.
• Appointment & Schedule Control- Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns. 
• *Client Experience  -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
• Team Accountability & Floor Leadership- Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills. 
• Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.

Stretch Zone Overview

• Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
• Our clients enjoy an increase in athletic performance and range of motion, reduced stiffness, and improved reaction time.
• Check out more about "Our Method" - -method

Stretch Zone Clientele

• Stretch Zone has helped 535,279 clients feel and perform their best! 
• Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP. 
• This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.