Case Manager

Introduction Introduction Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary. We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce. We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state (or statewide). Please note: FREE parking is available in New Castle County for Family Court staff. Summary Statement This is the entry level of caseload management work learning the legal processes and procedures and case management functions while performing the full range of case management activities. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Judicial Case Manager I Assesses case filings to determine placement in case track/program or recommends referral to alternative case tracks. Interprets and applies court rules, laws and procedural requirements for case events and caseflow management. Monitors and coordinates case activity through multiple legal events and processes. Tracks case events/status, anticipates case flow problems/causes for delay and initiates appropriate action to expedite cases effectively and efficiently including contacting participants to resolve issues that inhibit case flow. Develops case management procedures for use by judge or team. Advises judicial officers regarding various case events that ultimately lead to final case disposition. Coordinates case activity and events with judicial officers, attorneys, law enforcement agencies and litigants. Resolves technical case processing issues requiring research of case data and coordinating activities with other agencies and courts. Researches case files, records and other sources of information to insure accuracy of case data, prepare and issue court documents and resolve discrepancies and issues related to caseflow. Establishes and maintains contacts with the legal community, other agencies and courts/units, both externally and internally, to ensure case flow is expedited. Enters case data into automated case management systems; prepares and maintains case files and records. Job Requirements JOB REQUIREMENTS for Judicial Case Manager I Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Six months experience in managing cases as they move through the legal process. Six months experience in applying laws, rules, regulations, standards, policies and procedures. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. Knowledge of narrative report writing. Additional Posting Information The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview. #J-18808-Ljbffr