IT Service Desk Lead: Incident & ITSM Operations
ManTech International
ManTech International in Doral, FL seeks an IT Service Desk Queue Manager to prioritize and manage ITSM incidents. You will ensure effective service delivery while providing mentorship and direction to the team. The role requires a BA/BS in Computer Science or related field, a strong background in IT operations, and ITSM tools. Applicants must have an active Secret security clearance and be eligible for TS/SCI clearance. #J-18808-Ljbffr ManTech International
Vacancy posted 2 days ago
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