Vendor Relationship Coordinator

Vendor Relationship Coordinator

Hybrid work model 4 days/week in the office Permanent/Full-Time Position

Reporting to the Business Partner Relationship Manager, this role supports multiple stages of the product development lifecycle, including purchasing, invoicing, SKU creation, market research, and vendor communication.

This position is responsible for creating, tracking, and managing purchase orders (POs) to ensure products are delivered accurately, on time, and in line with expectationsworking closely with Product Development, Logistics, Finance, and Warehouse teams. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment that values precision, accountability, and proactive communication.

Roles and Responsibilities

• Creates, issues, and maintains all merchandise purchase orders (POs) in alignment with product development timelines, vendor production schedules, and show requirements.
• Tracks and updates PO statuses regularly, ensuring all key details, such as quantities, ship dates, costs, and approvals, are accurate and up to date.
• Creates SKUs and POs for all new products and manages reorder POs as needed.
• Monitors order progress and proactively addresses any delays, shortages, or discrepancies.
• Acts as the primary liaison with the Logistics and Warehouse teams to coordinate inbound and outbound shipments.
• Ensures all goods are shipped, received, and delivered according to PO requirements, timelines, and quality standards.
• Manages the full payables process related to each PO, including down payment requests, invoice validation, and payment tracking.
• Partners with the Planning team to monitor inventory levels and coordinate reorders to prevent stockouts or overstock situations.
• Communicates regularly with vendors and internal stakeholders to confirm production progress, shipment timelines, and product quality expectations.
• Maintains master trackers for POs, vendors, shipments, and payments, ensuring consistent reporting accuracy.
• Supports store openings and merchandise launches by ensuring products arrive complete, correctly labeled, and on schedule.
• All other duties assigned

Qualifications and Experience

• Associates degree in Business, Merchandising, Supply Chain Management, or a related field, or on the job/work equivalent experience
• Minimum of 3-5 years in traditional and/or non-traditional retail outlets, preferably in the entertainment industry
• Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions
• Time management skills and ability to prioritize tasks effectively
• Knowledge of ethical sourcing and sustainable practices is a plus
• Strong attention to detail and robust organizational skills
• Knowledge of all MS Office and Adobe Products is an asset

To keep pace with the creation, production, and distribution of our products, our employer proposal is unique.

Here is an overview:

• A collaborative work environment with an in-office presence of four days per week, designed to support teamwork, learning, and delivery: with flexibility in how we organize our work.
• Access to an individual office on the days you come to the Montreal Studio, a stimulating environment that will allow you to put all your creativity to good use
• A culture focused on the development of fair practices and unifying events
• Professional growth focused on high quality projects to propel your career
• A group insurance program, RRSPs and other benefits that we will be happy to present to you
• Personalized support adapted to your professional ambitions: training program, regular check-ins, inter-team contribution.

Cirque du Soleil Entertainment Group is committed to creating and maintaining an accessible and inclusive workplace. Proud ambassador of equality in employment, Cirque du Soleil Entertainment Group is committed to eliminating discrimination based on age, skin color, origins, religion, sex, gender, sexual orientation, and any other characteristic. Neutral and inclusive writing is now preferred for all new job postings.