Service Appointment Coordinator

Job Description

Job Description

Briggs Manhattan is excited to expand their Service Scheduling team.  Are you looking to advance your career and make more money? Are you looking for structure and guidance to advance your skillset? Then DO NOT miss out on this opportunity to work for the number one Auto Group in Kansas. These positions will not last long and we are looking to grow our team ASAP.

Service Appointment Coordinator - Job Responsibilities:

• Execute customer communications via email, telephone and text
• Outbound service follow up, appointment reminder calls.
• Answer ALL incoming phone calls according to a proven, pre-set script, and schedule service appointments
• Purify and update customer contact information and changes in dealership database
• Schedule Appointments for Service for all dealers

Service Appointment Coordinator - Requirements:

• Call Center/collections/customer service and/or sales and marketing experience preferred
• Pleasant, engaging and professional phone manner
• Strong PC and internet skills
• Experience in hitting performance goals
• Excellent written and verbal communication skills
• No outbound phone call reluctance
• Strong problem-solving skills
• Willing to learn, and a drive to achieve
• Strong work ethic and reliability is a must

Briggs Nissan believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Service Appointment Coordinator- Job Benefits:

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Competitive hourly pay plus commission
• Potential Annual Income - between $30,000-$50,000
• Great Health Care Plan
• Matching 401(k) available
• 5-day Work week
• Internal promotion opportunities

Job Type: Full-time

Pay: $30,000-$50,000 per year

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.