Loan Coordinator

Now Hiring: Loan Coordinator in San Diego, CA

Location: Full Time in onsite in Kearny Mesa Hours: 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PM Pay: $23.00/hour Contract: 3 month+ contract (potential for extension)

We are seeking a Loan Coordinator to support a fast paced, high volume intake environment with an established Mortgage company. You will be reviewing and routing a steady stream of loss mitigation and loan related inquiries. Accuracy, speed, and strong communication are essential in this highly repetitive and deadline driven role.

Responsibilities

• Manage and monitor a shared inbox, processing high volumes of requests, appeals, complaints, and retention related inquiries.
• Review, analyze, and decipher incoming submissions to determine proper categorization and routing.
• Forward emails, send required documents, and complete follow ups in accordance with investor and regulatory timelines.
• Ensure timely acknowledgment of all incoming loss mitigation requests to meet compliance and SLA requirements.
• Verify documentation for completeness before routing to underwriting, appeals, or retention teams.
• Research borrower information, case status, or loan details as needed to support proper intake decisioning.
• Maintain knowledge of various investor requirements (e.g., FHA, VA, USDA, Fannie Mae, Freddie Mac).
• Communicate professionally with internal departments to resolve discrepancies or obtain missing information.
• Track and monitor pending items to ensure follow up is completed within required timeframes.
• Maintain confidentiality and accuracy when handling sensitive borrower data.
• Adapt quickly to changes in workflow, volume, or investor guidelines.

Qualifications

• Prior experience in Loss Mitigation, mortgage servicing, or mortgage operations required.
• Familiarity with intake functions and investor-specific requirements preferred.
• Fast learner with strong ability to work in a fast paced, repetitive, deadline driven environment.
• Excellent written communication and email-handling skills.
• Strong attention to detail, organization, and urgency.
• Ability to prioritize high volumes of incoming work.

If you meet the requirements, please apply today!

Pay Details: $23.00 per hour Search managed by: Alicia Fritzal Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: US_EN_27_814423_3129174