Front Desk Administrative Assistant - Physical Therapy

Job Description

Job Description

Schedule
This position works year-round with seasonal office hours:

• October – May: Monday-Friday, 8:30 AM – 4:00 PM
• June – September: Monday-Friday, 9:00 AM – 3:00 PM

Approximately 30-37.5 hours per week , depending on the season.

Responsibilities

• Greet patients and provide exceptional customer service
• Answer multi-line phones and direct calls
• Schedule and confirm patient appointments
• Verify insurance benefits and eligibility
• Maintain accurate patient records and documentation
• Coordinate with physical therapists and office staff
• Assist with administrative duties for multiple clinic locations as needed
• Maintain a professional and organized front office

Required Qualifications

• At least 2 years of experience working in a medical office
• Experience verifying insurance benefits and eligibility
• Knowledge of Medicare insurance requirements
• Excellent customer service and communication skills
• Strong organizational skills with attention to detail
• Ability to multitask in a fast-paced healthcare environment
• Proficiency with computers and medical scheduling software
• Reliable transportation to occasionally assist at nearby office locations

Preferred Experience

• Physical therapy, orthopedic, chiropractic, or other outpatient medical office experience
• Experience working with both private-pay patients and insurance billing

Why Join Us?

• Consistent weekday schedule with no evenings or weekends
• Shorter summer work hours
• Friendly, supportive team environment
• Opportunity to work in beautiful private club locations
• Rewarding career helping patients improve their health and mobility