Medical Coordinator (Bilingual)

Job Description

Job Description

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Job Summary

The Medical Coordinator (MC) is responsible for assisting on ensuring the quality of medical services, treatment, and/or interventions provided to Unaccompanied Children (UC) in the program in collaboration with the contracted physicians. Medical Coordinator is the key monitor of patients' health through observing and assessing their records, symptoms, and reactions to treatment and care. They often have extensive interaction with the UC as well, guiding and instructing them in aftercare measures. The MC assist on the delivery of medical care with the emphasis on disease prevention and health maintenance while ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by CFRC.

Essential Functions

1. Coordinate appropriate health services, including urgent, emergent, and preventative health services, for children in care. This includes maintaining complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians, scheduling health care appointments
2. Coordinating transportation to health care appointments, ensuring qualified interpretation and translation services are in place, and serving as a liaison for community health care providers.
3. Provide support in coordinating medical, dental, and mental health services to meet the needs of the children and ensure that all new arrivals receive their initial medical assessments within 48 hours as required by ORR.
4. Coordinate the daily administrative activities, including scheduling and client medical record maintenance. Prepare client report transcription from physician record. Assure charts and/or files are recorded and purged as required.
5. Prepare treatment rooms for medical examinations and assist practitioners with medical procedures and other patient care.
6. Implement physicians’ orders, create nursing plan of care, administer medications, perform treatments, procedures and special tests, and document treatment as directed by physicians and required by company policy and local/state/federal rules and regulations. Ensure compliance with all health care regulations, including HIPAA and OSHA.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications and Requirements

Education/Work Experience

Level: Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed Registered Nurse (RN) with a bachelor's degree).

Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.

Equivalent Education/Work Experience:

1. Bachelor’s degree in a relevant field

Work Location: Houston, TX, 77090

Foreign Language Requirement: Bilingual (English/Spanish)

What We Offer

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA, and 401 K retirement plan. Life and Disability Plans, and other supplemental plans. Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.
• Mission-driven work in a collaborative, supportive team.

Why Join DSS

Our people are our greatest strength while empowering communities through compassion, structure, and service. We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

We participate in E-Verify.

Working Conditions/Physical Effort

The Medical Coordinator is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Work is performed mostly in an office setting. Some overnight travel, public speaking, evening and weekend work are requirements of the position. Regular computer works also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to twenty (20) pounds. Are exposed to diseases or infections on a daily basis. Always wear masks or rubber gloves to protect themselves and their patients from disease. Usually work indoors. Work very near patients and doctors. They come into physical contact with patients throughout the day. Usually wear a uniform or lab jacket. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:

Dynamic Service Solutions is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, national origin, marital status, disability, age, military/veteran status, parental status, or other non-merit factors. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.

Dynamic Service Solutions, LLC "DSS" has been a trusted partner in both government and private sector services both here and abroad. We were enthusiastically established to provide exceptional engineering, staffing services, and project management tools and strategies that make a difference in supporting our clients navigate some of their most critical operations. DSS has successfully blended the unique requirements of each client with rapid response customer service, quality products, and optimum measurable results. We are strongly committed in capturing qualified employees’ that are compassionate, innovative and willing to dedicate themselves to our mission.

Company Description

Dynamic Service Solutions, LLC "DSS" has been a trusted partner in both government and private sector services both here and abroad. We were enthusiastically established to provide exceptional engineering, staffing services, and project management tools and strategies that make a difference in supporting our clients navigate some of their most critical operations. DSS has successfully blended the unique requirements of each client with rapid response customer service, quality products, and optimum measurable results. We are strongly committed in capturing qualified employees’ that are compassionate, innovative and willing to dedicate themselves to our mission.