Manager, Global University Programs & Operations [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Global University Programs & Operations in United States.

This role is a high-impact opportunity to shape and scale a global learning and enablement ecosystem that supports sales, customer success, partner, and technical teams across the organization. You will own the operational backbone of a global “University” program, ensuring learning experiences are consistent, scalable, and aligned with business priorities. Acting as both a strategic operator and program leader, you will define governance frameworks, PMO processes, and delivery standards that enable efficient content production and certification management. You will partner closely with cross-functional leaders to align priorities, manage intake, and drive execution across multiple enablement streams. This is a highly collaborative and data-driven role where you will build reporting systems, executive dashboards, and operational KPIs that measure learning impact. The environment is fast-paced, global, and highly cross-functional, requiring strong structure, communication, and execution discipline. Your work will directly influence how effectively teams learn, perform, and scale globally.

Accountabilities:

• Lead the global University operations function, defining the operating model, governance framework, and end-to-end delivery processes
• Own the program management office (PMO) structure, including planning, prioritization, resource allocation, and execution tracking across all initiatives
• Develop scalable workflows for content production, certification programs, and learning asset lifecycle management
• Establish and maintain SOPs, QA standards, and governance frameworks to ensure consistency, accuracy, and high-quality learner experiences
• Oversee intake and prioritization of learning requests while aligning stakeholders across Sales, Customer Success, Partner, Product, and Support teams
• Build executive-level reporting, dashboards, and analytics covering content performance, learner engagement, certification outcomes, and operational efficiency
• Drive continuous improvement across University operations, reducing cycle times and improving scalability and delivery quality

Requirements:

• 8+ years of experience in learning operations, enablement operations, program management, PMO leadership, or related disciplines
• 3+ years of experience managing cross-functional learning, training, or content development programs in global environments
• Strong expertise in building scalable operational frameworks, governance models, and standardized delivery processes
• Proven project and program management skills, including experience implementing PMO methodologies and reporting structures
• Experience working with LMS platforms, learning technologies, and digital content workflows
• Strong stakeholder management and executive communication skills across global, cross-functional teams
• Ability to manage competing priorities in a fast-paced environment with strong organizational discipline
• Experience in certification programs, enablement functions, or cybersecurity/technical domains is a plus

Benefits:

• Competitive base salary with incentive eligibility and equity participation (stock options)
• Comprehensive health, dental, and vision insurance coverage (varies by location)
• Life insurance, income protection, and disability coverage
• Retirement savings plans, including employer-supported options
• Generous paid time off and flexible work arrangements
• Access to behavioral, emotional, and mental health support services
• Employee recognition programs and performance-based rewards
• Learning and development opportunities to support career growth

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.