Hardware Support Specialist

Hardware Support Specialist

Company: Rugged Science

Department: Test

Rugged Science builds rugged computer systems for the U.S. military and some of the most innovative industrial companies in the world, and business is growing fast. We are seeking a hardworking and detail-oriented Hardware Support Specialist with a can-do attitude. Candidate must be self-motivated, work well independently and in a team setting, and have the desire to work in a fast-paced environment. ?

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Responsibilities:

• Troubleshoot board-level issues to determine the root cause of product failure.
• Repair defective units in accordance with IPC standards.
• Utilize client management tools for diagnostic troubleshooting to quickly address customer requests remotely.
• Develop custom images per customer and product requirements (Windows and Linux).
• Work closely with the Sales Department to answer configuration and specification questions for new customer products.
• Complete functionality testing of industrial and military products.
• Assist in developing and maintaining standard test procedures for all Rugged Science products.

Requirements include:

• Associate's Degree in Computer Science or similar major (preferred).
• 5+ years working experience in the computer industry.
• 2+ years experience troubleshooting and repairing board-level issues.
• Strong understanding of Linux and Windows.
• Experience with and knowledge of electronics and test & measurement equipment. xhyhwjd
• Able and willing to work in a fast-paced environment as part of a close-knit team.
• IPC-A-610, IPC-A-620, J-STD-001, IPC-7711/7721 certification (preferred)

Why Join Us:

• Competitive salary and benefits package
• Collaborative and supportive team environment
• Opportunities for professional development and career growth
• Be part of a dynamic company driving innovation and customer success