Vice President, Application Support Engineer

Hybrid 4 days onsite in Lake Mary, FL

Our client seeks a Vice President, Application Support Engineer for the Depositary Receipts Platform Engineering team. The role focuses on production support, root cause analysis, performance monitoring, and continuous improvement across Java-based applications and SQL Server databases. The team collaborates with development and infrastructure partners to stabilize systems, implement fixes, and drive automation that improves reliability, scalability, and customer experience.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $85.00/hr. w2

• Diagnose and resolve technical issues in production environments with strong analytical and problem-solving skills.
• Conduct root cause analysis for recurring issues and implement permanent solutions.
• Partner with development, infrastructure, and stakeholders to resolve complex issues and implement fixes.
• Monitor application and database performance, identify bottlenecks, and perform maintenance to ensure stability.
• Create and maintain troubleshooting documentation, knowledge articles, and incident reports.
• Collaborate effectively with clear written and verbal communication.
• Analyze logs, code, and database performance metrics with attention to detail.
• Adapt to changing priorities and technologies in a fast-paced environment.
• Support Java-based applications and SQL Server databases in a production role.
• Identify automation opportunities and implement scripts or tools to improve efficiency.
• Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity.
• Continuously improve operational support and resolve customer friction points end to end.
• Understand the technical ecosystem to recognize systemic interrelationships and gaps.
• Apply DevOps-centric automation tools and technologies for CI/CD, configuration management, and sustainable scaling.

• 8-10 years of related experience; financial services experience is a plus.
• Technical engineering background with coding beyond simple scripts; experience with Java, Angular, Kafka, and SQL.
• Proficiency in Agile, DevOps, Site Reliability Engineering, and software development.
• Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI.
• In-depth SQL Server analysis including performance tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions.
• Ability to read and interpret Java code, OOP concepts, exception handling, and basic debugging.
• Understanding of job scheduling and configurations.
• Familiarity with Unix/Linux, shell scripting, and application servers such as Tomcat.
• Experience with monitoring tools to identify and track errors and collaborate on solutions.
• Engagement with AI technology, self-starter in configuring AI agents, and familiarity with in-depth prompts in Co-Pilot.

Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening  and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( View email address on careers.eliassen.com , Show phone number) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact  View email address on careers.eliassen.com .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!