Sales Coordinator, Special Markets (Mail Order/Wholesale)

Sales Coordinator, Special Markets (Mail Order/Wholesale)

The Sales Coordinator, Special Markets, supports two Sales Managers and the Associate Director across a diverse portfolio of accounts in the mail order, subscription box, ecommerce, specialty wholesale, and proprietary publishing channels. Key accounts include Readerlink, Dollar Tree, Literati, Scholastic, OwlCrate, and other specialty customers. The Sales Coordinator's tasks include day-to-day sales and administrative support for a team focused on trade and custom publishing opportunities.

Responsibilities include processing orders, working with managers on quote requests, and new business outreach. The position will include working with a variety of departments to ensure custom and trade orders are produced, shipped, and delivered on schedule and problem-solving when necessary. The Coordinator will work alongside Managers and Associate Director to prepare for sales calls, assisting with catalogs and presentations as needed as well as ongoing relationship management. The Coordinator will attend sales meetings at the S&S offices or virtually and work closely with the team to continue expanding Simon & Schuster's representation at various accounts in the Mail Order channel. This position will also work closely with the Managers on new business outreach and resulting paperwork required to onboard new customers.

Primary Responsibilities Include:

• Assisting with customer inquiries and providing support to resolve order or inventory-related issues as necessary
• Processing purchase orders, direct-to-printer shipments, and related customer requests
• Coordinating with supply chain and production to monitor inventory and shipping timelines
• Handling sample requests for customers and managers
• Supporting managers with title presentations, seasonal selling materials, and account follow-up
• Supporting special projects including custom publishing, reprints, and pricing requests
• Assisting with onboarding paperwork and setup for new customers
• Maintaining departmental proprietary tracking grid

Qualifications:

• Bachelor's degree preferred
• Excellent verbal and written communication skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and follow-through
• Ability to communicate effectively with customers and internal stakeholders at all levels
• Interest in publishing, books, and specialty sales channels
• Strong problem-solving skills and willingness to take initiative
• Proficiency in Microsoft Office Suite

Simon & Schuster US is an equal opportunity employer (EOE) including disability/vet. At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Simon & Schuster US is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success.

Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice, and eligible solely for the benefits plans thereof.