Administrative Assistant - Life Group
Lakewood Church
Life Group Administrative AssistantThe Life Group Administrative Assistant provides administrative, systems, communication, and logistical support for the Life Groups Ministry. This role assists Life Group leaders and volunteers throughout onboarding, training, group launch, and ongoing ministry participation while maintaining accurate ministry information and records. The Administrative Assistant supports recurring classes, events, and ministry projects and helps ensure leaders and volunteers have timely information and resources. Through organized and responsive support, this position contributes to effective ministry operations and Christ-centered community.Reports To: English Life Groups ManagerEssential Job FunctionsProvide day-to-day administrative and operational support for the LifeGroups Ministry, maintaining organized records, forms, leader information, and ministry documentationMaintain accurate LifeGroup, leader, member, meeting, location, schedule, and group information within Planning Center Groups and Church CenterAssist with group setup, updates, visibility, attendance, member management, and other routine administrative functions within ministry systemsProvide systems support to LifeGroup leaders and volunteers, troubleshoot routine issues, and connect with technical support when additional assistance is requiredPrepare reports, track ministry activity, and support special projects and initiatives as requested by ministry leadershipLeader & Volunteer OnboardingProvide administrative support for the LifeGroup leader and volunteer onboarding process from initial interest through approval and ministry-specific onboardingAssist prospective leaders and volunteers with required application steps, interviews, documentation, training, and follow-up requirementsTrack onboarding progress and partner with Volunteer Onboarding to monitor completion of required background checks, references, Child Safety Training, interviews, and other established requirementsSchedule interviews, communicate application status and next steps, and maintain accurate onboarding recordsLeader Development & Ministry SupportProvide administrative and logistical support for LifeGroup University (LGU), leader training opportunities, and other leader development initiativesPrepare training resources and communications, assist with registration and event logistics, and track completion of required training and post-training documentationProvide ongoing administrative support and resources to active LifeGroup leaders, including ministry updates, conversation guides, announcements, deadlines, and group-related informationSupport LifeGroup launches, seasonal initiatives, leader campaigns, and special projects, following up with leaders as information or action is neededEvents, Classes & Volunteer CoordinationSupport volunteers serving at LifeGroups events, classes, trainings, and special projects by communicating assignments, schedules, expectations, and required resourcesProvide weekly administrative and logistical support for the Young at Heart Class, including ministry space preparation, teaching materials, supplies, volunteer support, and related needsAssist with LifeGroup events, leader gatherings, church-wide initiatives, and ministry campaigns, including registration, rooms, materials, signage, schedules, volunteers, and other event logistics as assignedCommunications & Ministry SupportDraft and distribute ministry communications, reminders, invitations, follow-ups, announcements, and approved resources for leaders, volunteers, applicants, and LifeGroup membersRespond to general LifeGroup inquiries and help connect individuals with appropriate groups, ministry resources, or staff membersAssist with approved LifeGroups social media and promotional content in partnership with ministry and communications teamsCollaborate across departments to promote consistency and effectiveness in LifeGroup ministry processes, communications, and initiativesPerform other related duties as assignedMinisterial DutiesAs an employee of Lakewood Church, you are a part of an over 60-year legacy of faith. As a part of the Lakewood team, you are a key part of our mission in taking the hope found in Jesus to the world. This means that as part of your job responsibilities, you are considered a spiritual leader in the Church. You are responsible for communicating the Church's beliefs and our mission to our congregants, to maintain a lifestyle consistent with the Scriptures, and are required to belong to the Church as part of our faith community.This will also include:Regular attendance at Church services and classesServing as a Prayer Partner or as a volunteer in any ministry of the ChurchServing our community through local outreaches from time to time when needed by the ChurchQualificationsUncompromised commitment to Lakewood Church's vision, values, and core beliefsStrong organizational skills with the ability to manage multiple priorities, deadlines, and administrative processesStrong interpersonal, written, and verbal communication skills with the ability to provide responsive, service-oriented supportAbility to work collaboratively with ministry leaders, volunteers, members, and cross-functional teamsDemonstrated attention to detail and ability to maintain accurate records and informationDemonstrated problem-solving ability and initiative in resolving routine administrative and systems-related issuesAbility to provide organized administrative and logistical support for volunteers, events, training activities, and recurring ministry processesProficiency with Microsoft Office; experience with Planning Center, Church Center, volunteer management systems, or similar ministry platforms preferredAbility to learn and effectively utilize ministry technology, communication, and administrative systemsProfessional appearance and conductEducation & ExperienceHigh school diploma or equivalent required; some college preferredMinimum 1–2 years of experience in administrative support, ministry support, customer service, or a related environment preferredExperience with church ministry, volunteer support, group management systems, or event support preferredWork ScheduleFull-time, 35-hour workweek. Regular schedule includes Sunday ministry responsibilities and weekday office hours. Specific schedule and onsite expectations will be established by department leadership based on ministry needs. Additional hours or schedule adjustments may be required for special events, trainings, and ministry initiatives.
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