Human Resources Specialist

Human Resources Specialist

DECA Dental Group ("DECA") is a Dental Support Organization ("DSO") that provides non-clinical business support services to dental practices. DECA's primary purpose is to care for the people who care for the guests. We do this by providing operational support, IT services, accounting, marketing, and professional development, among other things. The DSO model leaves independent, licensed practitioners free to concentrate on guest care.

We're looking for a Human Resources Specialist to join our People Team. With over 150 locations, we will continue to experience rapid expansion over the next 3-5 years. If you're an analytical, data-driven and detail-oriented person who enjoys a fast-paced environment, varied and challenging assignments, and an opportunity to create an amazing employee experience, this is the perfect role for you.

Primary Responsibilities

The HR Specialist will be directly responsible for managing a variety of employee related processes and activities, HR analytics and reporting, data integrity and HR compliance, HR process and system improvements, employee relations investigations, and employee retention and engagement activities:

New Hires & Onboarding

• Enter new hires into ADP, initiate and monitor onboarding tasks, ensure I-9 E-verify requirements are completed in timely manner, partner with Talent Acquisition on start date changes to ensure smooth day one for all new hires
• Troubleshoot new hire onboarding issues with ADP, coordinating with vendor and/or other internal departments as required
• Request new and replacement building access badges
• Assist in facilitating new hire orientation meetings

HR Analytics & Reporting

• Process weekly / monthly HR reports to internal functional stakeholders including turnover and ad hoc reporting as requested
• Provide external reporting as needed, including suppliers, vendors, and state and federal regulatory agencies as required
• Create new reports as needs are identified
• Contribute analysis and insight into a variety of HR-related issues and opportunities
• Strong focus on data integrity and process standardization

Employee Relations

• Investigate tier 1 employee relations issues, ensuring fair, thorough and timely resolution of issues
• Manage ethics and integrity hotline
• Responsible for responding to all employee questions and requests in the HR resource mailbox, escalating as appropriate
• Collaborate with leaders and other internal stakeholders as necessary to ensure actions recommended as a result of investigative outcomes are implemented and are appropriately documented
• Respond to state and federal requests for information, unemployment compensation claims, and verification of employment requests in a timely manner

Engagement & Retention

• Collaborate with internal/external partners to plan and host employee engagement events

Process Improvement

• Recommend improvements or new processes/procedures that will increase efficiency and cost-effectiveness of HR-related programs

Qualifications

Required:

• Bachelor's degree in human resources or a related field
• Minimum 3-5 years' experience in an HR coordinator or HRG role

Preferred:

• Experience working in a high-volume hourly workforce environment
• Ability to work with minimal guidance in a fast-paced environment
• Excellent problem-solving and critical thinking skills - looking beyond the obvious to identify root cause and effectively resolve issues efficiently and in a compliant manner
• Strong project management skills - ability to plan and be accountable for completing multiple projects simultaneously within established deadlines
• Strong grasp of data reporting and analytics techniques; ability to transform data into actionable insights and recommendations
• Curious, innovative mindset; resilient and adaptable to change and open to new ideas
• Responsive, detail-oriented and extremely organized, with commitment to follow items to closure
• Experience managing employee relations investigations
• Experience working in an HRMS system to input new hires, facilitate timely onboarding and E-verify tasks
• Experience managing workers' compensation claims, drug testing, verification of employment, DOL/EEO reporting, internal audit and data integrity reviews a plus
• Strong business and financial acumen – ability to understand and anticipate impacts of HR processes and initiatives to business strategy/outcomes
• PHR or equivalent certification a plus

Skills & Competencies

• Strong organizational and time management skills.
• Detail-oriented with a focus on accuracy.
• Ability to handle multiple tasks and priorities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Working Conditions

• Office-based role working primarily on a computer and telephone
• Sitting / standing / walking during the course of the day
• Occasional lifting less than 25 pounds
• Occasional travel as required