Mortgage Customer Advocate - Loss Mitigation & Service
CrossCountry Mortgage, LLC
CrossCountry Mortgage, LLC is seeking a Customer Service Specialist to serve as frontline advocate for customers, delivering proactive support and strategic solutions for those in delinquency, loss mitigation, or insurance claims navigation. You will report to the Customer Service Supervisor, build relationships across lines of business, and manage the resolution process with empathy, accuracy, and a strong commitment to compliance and customer satisfaction. #J-18808-Ljbffr CrossCountry Mortgage, LLC
- ...Customer Service Specialist CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender... ...serve as a critical front-line advocate for our customers, delivering... ...those who are 60+ delinquent, in loss mitigation or navigating the insurance claims...CustomerMortgageTemporary work
- The Customer Service Specialist 2 is the trusted voice of RoundPoint - protecting and promoting... ...identify and assess customers for loss mitigation support. Seamlessly guide them through... ...experience in a call center or industries like mortgage, finance, healthcare, retail or...CustomerMortgageWork at office
$28.09 - $37.44 per hour
...Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac... ...enhance security, compliance, customer satisfaction, and... ...preliminary and final loan balance loss analysis reconciliation at loan...CustomerMortgage$21.24 - $28.31 per hour
...We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry.... ...enhance security, compliance, customer satisfaction, and profitability... ...minimize company risk for monetary loss, legal action, and charge offs...CustomerMortgageRemote job- RoundPoint Mortgage Servicing LLC is seeking a Customer Resolution Intake Analyst in Fort Mill, SC to process inbound customer communications and initiate business processes for recipient units. You will respond to inquiries with predefined messages and coordinate with...CustomerMortgage
- RoundPoint Mortgage Servicing LLC in Fort Mill, SC seeks a Customer Service Specialist 1 to be the first point of contact for mortgage accounts, payments, and inquiries, ensuring compliance and a positive experience. You will troubleshoot, guide customers through service...CustomerMortgage
- RoundPoint Mortgage Servicing LLC is seeking a Customer Service Specialist 2 to be the trusted voice resolving customer needs with clarity, empathy, and efficiency. You’ll partner with Supervisors and cross‑functional teams to translate challenges into actionable solutions...CustomerMortgageWeekend work
- ...workflows. You will ensure compliance with state and federal laws, interact with attorneys and investors, and maintain high service levels for customers. The role emphasizes attention to detail, the ability to work under pressure, and a collaborative, results-driven...CustomerMortgage
$117.5k - $156.65k
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...CustomerMortgageFull time- First American in Fort Mill, SC is hiring a Customer Service Representative to assist mortgage customers, troubleshoot issues, and provide clear information using multiple systems. You will document interactions, verify details, and escalate complex cases as required....CustomerMortgageMonday to Friday
$50.8k - $67.73k
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...CustomerMortgageFull timeWork experience placement$77.25k - $102.98k
...Job TitleManage day-to-day accounting activities, including mortgage servicing and subservicing accounting functions, in accordance with the... ...; implementing production, productivity, quality, and customer-service standards; resolving escalated problems; continuously...CustomerMortgage- Intuit invites skilled tax professionals to join our TurboTax Local Service Expert team. Provide tax advice and complete preparations for... ...with Intuit ecosystem offerings and deliver a high‑quality customer experience, onsite many hours per week, with potential training...CustomerLocal area
$117.5k - $156.7k
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...CustomerMortgageFull timeWork experience placementRemote work- First American is seeking a customer service specialist for our ServiceMac operation in Fort Mill, SC. You will address mortgage-related inquiries, research account details, and document conversations to ensure timely resolutions for our customers. The role requires at...CustomerMortgageRemote workMonday to FridayShift work
$88.85k - $118.45k
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...CustomerMortgageContract workWork experience placement- ...’s relationships with RoundPoint’s Sub -Servicing Clients. Responsibilities: Serve as the... ...equivalent experience Experience working in the mortgage servicing industry 3-5 years of sales,... ..., internal controls and accounting Customer service, team and goal oriented with a positive...CustomerMortgageWork at officeFlexible hours
- ...Workplace Solutions (GWS) Local is a hard services-led, tailored facility management... ...in-class soft service providers to offer custom facility and project management solutions... ...Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building...CustomerMortgageFor contractorsWork at officeLocal areaFlexible hoursShift work
$20 - $22 per hour
Who We Are ServiceMac is a new sub‑servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...CustomerMortgageHourly payMonday to FridayShift workWeekday work- Family Dollar in Rock Hill, SC is seeking a Customer Service Associate to provide outstanding service and assist customers with questions and recommendations. The role includes handling sales at the register, maintaining store cleanliness, stocking merchandise, unloading...CustomerPart time
$73.9k - $98.5k
Who We Are ServiceMac is a new sub‑servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...CustomerMortgageWork experience placementRemote work$26.88 - $35.82 per hour
...and professional settlement services for real estate purchases, refinances... ...-paced setting focused on customer service and closing deals.... ...policy, and monitor and mitigate risk to the company Responsible... ...Examine property titles, mortgages, and trust deed documents...CustomerMortgageHourly payContract workLocal areaRemote work$14 - $22 per hour
...standards. You'll take charge, resolving customer concerns and ensuring every guest leaves... ...Member candidates. Assist with Profit & Loss management by following cash control and... ...wellness programs ~ Perks! Discounts on mortgages, vehicles, cell phones, gym memberships...CustomerMortgageFlexible hoursShift workNight shiftAfternoon shift$11 - $22 per hour
...’re looking for people who love serving customers, have experience in the restaurant industry... ...while providing fast, fun and friendly service to our customers, Taco Bell is the... ...plan with 6% match ~ PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships...CustomerMortgageFlexible hoursNight shiftAfternoon shift- ...support Brokers, Sales Field and Homeowners in claim activity. The role requires a high school diploma (some college preferred) and 3-5 years in customer service, with strong communication, problem-solving and patience in escalated situations. #J-18808-Ljbffr First AmericanCustomerRemote job
- ...contact for members, delivering exceptional service and building strong financial... ...union products. Generate referrals to mortgage, investment, business services, and lending... ...Experience: Minimum of one year of customer service experience; cash handling required...CustomerMortgageWork at office
- ...CrossCountry Mortgage (CCM) is the nation's number one distributed... ...operating over 700 branches and servicing loans across all 50 states, D... ...excellence, and exceptional customer service. This role requires... ...escalations, and implement controls to mitigate future issues. Perform...CustomerMortgageFull timeTemporary workLocal area
$48k - $60k
...recognizing your team to deliver unforgettable customer experiences. When your team shines, so do... ...like an owner by assisting with Profit & Loss management, including cash control,... ...plan with 6% match ~ Perks! Discounts on mortgages, vehicles, cell phones, gym memberships...CustomerMortgageWork experience placementImmediate startShift work$65k - $85k
...training the best crew to deliver exceptional customer experiences. Imagine the pride you'll... ...schedule staff to optimize customer service, coach the management team on the CHAMPS... ...plan with 6% match ~ Perks! Discounts on mortgages, vehicles, cell phones, gym memberships...CustomerMortgageWork experience placementShift work- ...QA standards, and manage workload under deadlines. The role requires 1+ year of cash posting experience, strong attention to detail, and excellent communication. A customer-focused mindset and ability to work independently are essential. #J-18808-Ljbffr First AmericanCustomerMortgage
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