Night Auditor

Night AuditorAre you a night owl who thrives in a fast-paced environment? Do you excel at providing exceptional guest service even during the late hours? If so, we have an exciting opportunity for you to join our team as a Night Auditor at Dalwadi Hospitality Management.The Night Auditor at Dalwadi Hospitality Management serves as the primary point of contact for guests during the night shift, ensuring a seamless experience while upholding brand standards. As part of our dynamic team, you will have the chance to learn valuable skills in hospitality management and customer service.Essential Duties:Check in guests efficiently and warmly, ensuring accurate room assignments and ratesHandle guest check-outs, inquiries, and complaints with professionalismOperate hotel phone system, handle reservations, and provide assistance to guestsMaintain accurate records of room availability and guest accountsConduct security walks and ensure compliance with safety proceduresGenerate audit reports, communicate effectively with team members, and maintain a high level of performanceRequirements:Strong customer service skillsAbility to work independently and collaborativelyExcellent communication and attention to detailCapacity to multitask and show initiativeBenefits:Paid time offHealth, dental, vision, and life insuranceEmployee discountsLocation: Houston, Texas