Front Desk Administrator

Do you feel called to serve in a Christian Ministry? Do you want to serve where you make a difference in the lives of others? Are you looking for a life-changing work experience? If so, consider joining us at the Atlanta Mission, where we provide life-transforming experiences for everyone that joins our team: employees, clients, donors, and volunteers. We serve over 1,000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to experience and witness radical life transformations. As a Front Desk Administrator, you will serve within our ministry by assisting with day-to-day administrative and operational support for clients, staff, volunteers, and donors. Essential Duties And Responsibilities Provides administrative support to several leaders and works with employees at all levels to complete projects of a complex and confidential nature Greets and provides quality services to clients, donors, and volunteers upon arrival Utilizes client management system to track client services Ensures the safety of clients and employees by monitoring visitors and/or guests entrance into the building Ensures appropriate client supervision and client compliance with policies Assists with preparing for special events and training. I.e. purchasing supplies, ordering food, set up Enters maintenance work orders Answers front desk telephone and directs all calls accordingly Receives and responds to routine correspondence following established procedures not requiring management review Analyzes problems, determines possible effective solutions, compiles and analyzes data, and prepares recommendations Coordinates activities between departments and outside parties Performs a variety of clerical duties, including, but not limited to data entry, filing, taking messages, recording and transcribing meeting minutes, sorting and distributing mail, desktop publishing, correspondence, copying, scheduling appointments, etc. Assists with coding and submitting invoices and credit card statements Orders, monitors, and disperses office supplies Prepares and maintains weekly service and statistical reports Responds to inquiries or complaints from clients, volunteers, agencies, or the business community Assists with medical or mental health emergencies as needed Assists with de‑escalating client conflict Trains volunteer receptionists Works closely with volunteer department to ensure volunteers are scheduled and calendars are created Qualifications Humbly Serve: You strive to live, Love and Lead like Jesus Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve Joyfully celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission. Strength in Unity: You embrace God’s desire for oneness and kingdom-focused unity. Position Requirements Strong computer literacy in MS Office applications with concentration in Excel and PowerPoint, and experience working in a donor database, Salesforce experience preferred Able to thrive in a fast‑paced environment where multitasking is constant Good organizational, interpersonal, communication, and time management skills Diligent and reliable in following through on commitments CPR and First Aid Certification obtained within 90 days after hired Special Job Requirements This role will occasionally travel from campus to campus or other locations in the Atlanta area to assist with continuity in providing services. Valid driver’s license, good MVR, and must be older than 21 years of age to drive company vehicles. Physical Job Requirements Must have the ability to remain in a stationary position (standing, sitting and/or walking) Must have the ability to stoop, kneel, crouch, or crawl Must be able to occasionally ascend/descend stairs Must be able to distinguish, determine and detest taste or smell Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator, and computer printer Must be able to communicate accurate information Must be able to occasionally lift up to 25lbs There are no special vision requirements Employee Benefits Retirement Savings with Matching Contribution Medical Insurance Dental & Vision Insurance Employer Paid Benefits 3 Weeks Paid Time Off accrued during your first year 10 Paid Holidays 4 Mental Health Day/year Life Insurance Short-Term Disability Travel Assistance Program Employee Assistance Program (EAP) Medical Concierge Spiritual & Professional Training & Development #J-18808-Ljbffr