Regional Account Manager

Job Description

Position Title: Regional Account Manager

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Purpose of the Position:

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Generates new sales while maintaining customer relationships. Facilitates communication between clients’ needs and various Courier Express departments to offer superior levels of service with the most flexible options available.

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Primary Job Duties:

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Uses targeted prospecting and works alongside the Area Manager and General Manager to find new potential sales opportunities that would be a good fit for the Courier Express business model. Maintains strong relationships with current accounts to try to grow existing business. Networks inside and outside of the industry to build connections with potential new customers. Helps troubleshoot problems before they become larger issues. Monitors accounts receivable to stay apprised on customer’s receivables.

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Secondary Job Duties:

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Maintains and keeps the Contact Management database current for funnel reviews. Does whatever is necessary to make sure the customer is satisfied.

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Impact on Other Positions, Products, & Services:

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Serves as the catalyst for new sales that may eventually lead to larger opportunities. Vital in growing the business regionally, a key role in an entrepreneurial organization such as Courier Express.

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Education/Experience Required:

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College degree or 2+ years previous sales experience, experience in Courier or Transportation Industry

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Personal Skills Required:

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Perseverance, strong organization and people skills, excellent written and verbal communication, visionary with an ultimate goal in mind, presentation skills, general computer knowledge, data analysis, good interpersonal skills, sales experience

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Computer Skills Preferred:

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Microsoft Office, COPS, Sales Contact Management Software