Front desk Dental Receptionist and Insurance Verification

Job Description

Job Description

Bilingual Dental Receptionist – Periodontal Office

Angel Diaz-Norrman, D.D.S., P.A.
Location: Miami, FL 33165
Job Type: Full-time or Part-time
Work Location: In person

About Our Office

Angel Diaz-Norrman, D.D.S., P.A. is a busy periodontal practice in Miami dedicated to providing compassionate, professional care to our patients. We are seeking a dependable, organized, and bilingual English/Spanish Dental Receptionist to join our front office team.

Our office offers:

• A safe and professional work environment
• On-the-job training
• A rewarding opportunity to support patients and healthcare professionals
• Opportunities for full-time and part-time employment

Position Summary

The Dental Receptionist will serve as the first point of contact for our patients and visitors. The ideal candidate is compassionate, discreet, detail-oriented, and able to manage multiple responsibilities in a fast-paced medical office.

Responsibilities

• Greet and assist patients in person and by telephone
• Answer phone calls professionally and courteously
• Schedule and coordinate patient appointments
• Verify patient insurance benefits
• Assist doctors, staff, visitors, and patients as needed
• Maintain accurate patient records and documentation
• Assist with patient admissions and treatment procedures according to established protocols
• Respond appropriately to patient concerns and emergencies
• Maintain front-desk supplies, equipment, and repair requests
• Follow office policies, procedures, and established protocols
• Protect patient, doctor, and staff information in accordance with HIPAA regulations
• Maintain confidentiality of all sensitive information
• Perform other front-office duties as assigned

Qualifications

• Fluency in both English and Spanish is required
• High school diploma or equivalent required
• Previous dental or medical front-desk experience preferred
• Strong organizational, administrative, and planning skills
• Excellent communication and documentation skills
• Strong computer and information technology skills
• Meticulous attention to detail
• Ability to multitask and work effectively under pressure
• Ability to respond calmly and appropriately to urgent situations
• Professional, compassionate, dependable, and patient-focused
• Ability to exercise discretion when handling confidential information
• Passion for providing excellent healthcare service

Preferred Experience

• Dental front desk: 1 year preferred
• Experience with insurance verification and appointment scheduling preferred

Benefits

• 401(k) matching
• Health insurance
• On-the-job training

If you are bilingual, organized, compassionate, and interested in joining a patient-focused periodontal practice, we encourage you to apply.