Server - the Pub

On Top of the World

Job Summary/Overview

The Server provides food and beverage service to residents and guests. Interacts closely with the residents, guests and others providing quality service which enhances the customers' experience.

Essential Duties and Responsibilities

Welcome guests with a warm and friendly demeanor
Assist in seating guests and providing them with menus
Communicate any specials or promotions
Fill glasses with ice water and answer any questions regarding the menu, including allergies or special requests
Take accurate food and beverage orders from guests and enter them in to the POS system
Coordinate with the kitchen staff to ensure all of the table's orders are prepared and delivered on time and together.
Assembles food on tray; procures items from each station as necessary
Serves meal; places dishes by courses in front of each person; serves from the left of the person
Coordinate with the kitchen staff to ensure all of the table's orders are prepared and delivered on time and together. .
Removes soiled dishes
Suggests and serves dessert, coffee, and after dinner drinks
Verifies accuracy of process, state and federal taxes, tips and/or other charges on all bills
Presents bills to guests
Handles all cash, credit card and resident charges as prescribed by standard operating procedures
Keeps assigned tables, dining room and bus station clean and tidy
Advises supervisor of complaints as they occur
Performs clean-up and closing duties as assigned by manager
Participate in pre-shift meetings and training sessions as required
Preform other duties as required

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

High Diploma or GED or an equivalent combination of education and experience.
Previous experience in restaurant or customer service role is preferred but not required

Technical Requirements:

Effective verbal and written communication skills
Effectively present information to management, customers, and staff.
Ability to add, subtract, multiply, and divide.

Skills and Knowledge:

Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.
Strong multitasking and time management abilities
Ability to work under pressure while complying with all relevant legislation.
Knowledge of food and beverage menus, including dietary restrictions and allergies
Excellent customer service and communication skills
Critical thinking skills
Basic math skills for handling payments and calculating tips
Physical stamina to stand, walk, and carry trays for extended periods.
Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.

* Drug free work place *

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Vacancy posted 3 days ago

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