Office Operations Manager

Director of Business Operations

A growing, privately held professional services organization is seeking a Director of Business Operations to drive operational excellence and support continued organizational growth. This individual will partner closely with executive leadership to streamline processes, improve efficiency, and lead key business initiatives across multiple departments.

This is an excellent opportunity for a hands-on operational leader who enjoys balancing strategic planning with day-to-day execution in a collaborative, growth-oriented environment.

Operational Leadership

• Oversee daily business operations and ensure efficient execution across the organization
• Evaluate and improve systems, processes, and infrastructure to support growth
• Manage vendor relationships, contracts, and operational resources
• Ensure compliance with internal policies and operational standards

Process Improvement & Strategic Initiatives

• Identify opportunities to improve workflows, productivity, and organizational effectiveness
• Develop and implement operational policies and best practices
• Utilize data and metrics to drive decision-making and continuous improvement
• Support organizational change management and transformation initiatives

Project Management

• Lead cross-functional projects from planning through implementation
• Manage timelines, priorities, risks, and stakeholder communication
• Ensure initiatives are completed on time and aligned with business objectives

Team Leadership

• Manage and mentor operational support staff
• Foster a culture of accountability, collaboration, and continuous improvement
• Partner with leadership on organizational planning and employee development initiatives

Qualifications

Required

• Bachelor's degree in Business Administration, Operations Management, or related field
• 7+ years of progressive operations, business management, or organizational leadership experience
• Demonstrated success leading process improvement initiatives
• Strong project management and cross-functional leadership experience
• Experience managing direct reports
• Excellent communication and stakeholder management skills

Preferred

• Experience supporting executive leadership teams
• Background in private equity-backed, professional services, financial services, or growth-stage organizations
• PMP, Lean Six Sigma, Agile, or related certifications
• Experience scaling operations in a rapidly growing environment

What Makes This Opportunity Attractive

• Highly visible role with executive leadership exposure
• Strong organizational culture and collaborative work environment
• Opportunity to influence business operations and long-term strategy
• Stable and growing organization
• Competitive compensation package including bonus potential
• Comprehensive benefits package and retirement plan