Wellness Associate

Wellness Associate

Rosewood Market + Deli | Columbia, SC | Full-Time & Part-Time

$15.00 / hour to start

At Rosewood Market, our Wellness Associates wear two hats, and wear them well. Day to day, you'll primarily be working the register, providing the same warm, attentive checkout experience our customers have come to expect. But when a customer has a question about a probiotic, an herbal remedy, or what magnesium supplement is right for them, you're the person we want them to find.

This isn't a strictly wellness-focused role, but your wellness knowledge makes you invaluable to us and to our customers.

What You'll Do:

• Operate the register accurately and efficiently as your primary day-to-day responsibility
• Greet every customer warmly and create a welcoming, memorable checkout experience
• Serve as a knowledgeable resource for customers with questions about wellness products, supplements, vitamins, and natural remedies
• Assist with wellness department upkeep; stocking, rotating, and maintaining product displays and signage
• Support wellness product ordering and inventory as needed and directed
• Stay current on the wellness products we carry and any new arrivals or promotions
• Direct customers to the right product, department, or team member when needed
• Maintain a clean and organized checkout and wellness area
• Communicate through company-designated platforms including Homebase and email
• Treat every customer and co-worker with courtesy, patience, and respect

What We're Looking For:

• A genuine passion for wellness, natural health, and holistic living
• Working knowledge of supplements, vitamins, herbs, or natural health products - this is what sets you apart
• A natural people person; warm, approachable, and confident in customer interactions
• Prior retail, cash handling, or customer service experience preferred
• Ability to speak knowledgeably about wellness products without overstepping into medical advice
• Detail-oriented and organized, with the ability to manage multiple responsibilities in a busy environment
• Dependable, punctual, and available including weekends
• A positive attitude and team-first mindset

What You Get:

• $15.00 per hour to start
• Paid Time Off
• Company Vision and Dental Plans
• 25% – 50% RWM Employee Discount
• No overnight shifts - we close by 8pm Monday–Saturday, 6pm Sunday
• A tight-knit team where your expertise is genuinely valued
• Real room to grow, most of our leads and managers started on the floor
• The chance to be part of something that matters: a local, independent market rooted in community and quality since 1972

Rosewood Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Requirements:

• Previous retail/customer service experience.
• Knowledge and passion for optimal nutrition.
• Passion for health and wellness products.

Company Information:

Rosewood Market is a community-centered neighborhood market rooted in the belief that food should nourish more than just the body. It should inspire connection, support local makers, and feel good to be part of. We specialize in thoughtfully sourced, organic and natural foods, freshly prepared offerings, and everyday essentials. As we grow our team, we look for individuals that believe in our mission and are invested in making our vision a reality.

Rosewood Market is more than a grocery store, it's a gathering place. We value hospitality, integrity, and doing things the right way. Our team is made up of people who take pride in their work, care deeply about quality, and understand that small, consistent actions create meaningful experiences for our customers and each other.