Technical Project Manager (remote)

Carex is partnering with a Healthcareindustry partner to hire a contract Technical Project Manager. This high-impact role will lead the successful delivery of complex, cross-functional software implementations and process improvement initiatives that support organizational growth and operational excellence. This includes an in-progress implementation of their new ITSM platform (TeamDynamix).
Contract Duration: 6 months+
Compensation: $60-65/hr
Location: Remote

The Technical Project Manager will serve as a trusted advisor to business, clinical, operational, and technology stakeholders, guiding projects from concept through execution. This individual will bring strong project management discipline, technical acumen, and a customer-focused mindset to coordinate teams, manage risks and dependencies, and drive strategic initiatives to successful outcomes in a fast-paced and evolving environment.

What You'll Do

• Lead multiple concurrent, high-impact software implementation and process improvement projects from initiation through successful go-live.
• Develop and manage detailed project plans, timelines, forecasts, budgets, resource plans, and change control processes.
• Coordinate cross-functional teams spanning operations, clinical leadership, revenue cycle, product, data, technology, and other business functions.
• Establish and manage project governance, including project charters, RAID logs, status reporting, decision tracking, and escalation processes.
• Identify project risks, dependencies, and roadblocks; develop mitigation strategies and drive timely resolution.
• Ensure projects are delivered on time, within scope, and aligned with strategic objectives and stakeholder expectations.
• Build strong, trusted relationships with executives and business, clinical, and technical stakeholders.
• Facilitate accountability across project teams and maintain clear communication throughout the project lifecycle.
• Apply Agile, Waterfall, and hybrid project management methodologies based on project needs.
• Own project budgets and resource planning while monitoring progress and adjusting plans as priorities evolve.
• Act as a strategic partner and voice of the customer, identifying opportunities to improve products, processes, and customer experiences.
• Foster positive team dynamics and collaboration across complex, cross-functional environments.
• Document and share project learnings, best practices, innovations, and process improvements to strengthen implementation standards.
• Maintain a strong understanding of relevant products, systems, and solution capabilities to align project outcomes with evolving business value.
• Deliver clear, data-driven project updates, presentations, and recommendations tailored to audiences ranging from functional teams to executive leadership.
• Thrive in ambiguity by bringing a proactive, solutions-oriented approach to complex challenges and competing priorities.

What You'll Bring

• 8+ years of experience managing enterprise software implementations with direct responsibility for project outcomes.
• 5+ years of experience in a customer-facing project management role, ideally within a professional services, consulting, healthcare, or similarly complex environment.
• Demonstrated success leading cross-functional teams of 10+ members and driving complex initiatives to completion under tight deadlines.
• Deep understanding of Agile, Waterfall, and hybrid project management methodologies.
• Strong experience with project governance, risk management, project charters, RAID logs, and structured status reporting.
• Proficiency with project management platforms such as Smartsheet, Jira, Monday, or similar tools.
• Experience managing project budgets, resource planning, forecasts, scope, and change control.
• Exceptional written and verbal communication skills, with the ability to tailor messaging and presentations for diverse audiences and stakeholders.
• Strong stakeholder management and relationship-building skills, including the ability to influence and collaborate with executive leaders and cross-functional teams.
• Excellent problem-solving skills and the ability to proactively navigate ambiguity and evolving priorities.
• Meticulous attention to detail across project plans, written communications, reporting, and documentation.
• A collaborative, high-energy, team-first mindset and the ability to succeed in a fast-paced, evolving environment.
• Authorization to work in the United States.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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