Receptionist

Receptionist

Join a winning team! Are you a compassionate person who wants to make a positive impact in our community?

Since 1981, Hospice of Midland has been the market leader in the Permian Basin for hospice services. Our success is based on having high quality, compassionate team members who are committed to exceeding the expectations of our patients and their families. We are looking for hard-working, motivated individuals to join our growing team. We offer a competitive salary and a strong benefits package for full-time team members: An Employee Assistance program, PTO accrual, Monthly cell phone allowances, 403b with up to a 7% company match, Mileage reimbursement rate of 76 cents/mile, Financial assistance for certifications and continuing education, Additional 5% bonus potential each payday, A fee-free payday advance option!

This is a part-time position.

If our opportunity sounds exciting and you meet our requirements, we are interested in speaking to you. Please read the job description and post your resume today!

The receptionist serves visitors by greeting, welcoming, and notifying appropriate company personnel of their arrival. The receptionist maintains confidentiality and is responsible for the telecommunications system for the agency by responding to all incoming calls. Responsible for coordinating and assisting the organization with maintaining the paper flow of clerical functions in the office. This is a non-exempt position.

Essential Job Functions/Responsibilities:

1. Welcomes visitors by greeting them in person and directing them appropriately.
2. Answers all incoming telephone calls using the Perfect Phone standard and directs them to the appropriate personnel. Records telephone calls onto Call Log and contacts appropriate staff as needed to meet organizational needs. Transfers phone line to and from answering service and communicates on call schedule.
3. Ensures that the office is always clean, orderly, organized and prepared for meetings.
4. Purchases and keeps postage on hand.
5. Maintains organizational employee directory with updates as needed.
6. Receives and routes all incoming mail. Prepares outgoing mail.
7. Makes entries in Donor Perfect and send correspondence to contributors.
8. Maintains current patient statistics utilizing the medical records system.
9. Maintains professionalism dealing with all visitors and callers. Works harmoniously with all team members while maintaining a professional office environment.
10. Promotes Hospice of Midland in the community.
11. Supports the Hospice of Midland Mission and Values.
12. Completes other duties and projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.

Position Qualifications:

1. Minimum of two (2) years' experience preferably in hospice or health care, or graduation from a one (1) or two (2) year business college preferred.
2. Is at least 18 years of age.
3. Excellent communication skills in English; bilingual in Spanish preferred.

Skills Required:

1. Telephone skills, verbal communications, listening skills, professionalism.
2. Able to type 50 words per minute.
3. Personal computer skills, including Microsoft Office.
4. Business machine knowledge

PHYSICAL REQUIREMENTS:

The Receptionist must be able to sit, stand, squat, bend, kneel, twist and climb. They must also be able to lift and push/pull up to 20 pounds. They also occasionally are exposed to dust, walk on uneven or rough ground, and work near moving equipment. Hands will be used for repetitively grasping and turning, fine manipulation and speed work.

ENVIRONMENTAL AND WORKING CONDITIONS:

1. May be exposed to extremes of heat and cold in all weather conditions. Must drive in various weather conditions on roads in varying degrees of repair.
2. May be exposed to infections and contagious diseases. May occasionally be exposed to patients. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Travel required. OSHA Exposure Category II (position includes tasks that involve no exposure to blood, body fluids or tissues, but employment may require some unplanned Category I tasks).
3. Medium exposure risk for infectious disease transmission including SARS-CoV-2. Workers in this job category include those that require frequent and/or close contact with people who may be infected with SARS-CoV-2, but who are not known or suspected COVID-19 patients. To minimize risk, PPE (including the use of masks) is recommended and may be mandated by federal, state and/or local regulations. Regular hand washing and frequent use of hand sanitizer will assist in minimizing risk, as will social distancing when possible.