Product Group Manager - Test Products

Market Lead For Test Products

The Modal Shop delivers innovative structural vibration and acoustic sensing systems and services to test laboratories and manufacturing facilities around the globe. We offer a world-leading sound and vibration rental program, precision calibration systems, modal shakers, non-destructive test systems, and digital sensors, which are all designed to simplify testing for our customers. We're a fun, fast-paced team based in Cincinnati, Ohio. With a focus on Total Customer Satisfaction for both our internal and external customers, we have strong and ongoing commitment to being a great place to work!

As a Market Lead for Test Products at The Modal Shop, you will lead a small team of customer facing personnel including product managers, business development managers, sales specialists and application engineers, with the express purpose of strategic sales growth and responsibility for global sales and marketing activities driving this growth.

The Modal Shop Test Products portfolio includes a full offering of vibration, acoustic, and pressure sensor calibration system solutions, a broad line of electrodynamic shaker products for modal analysis and vibration control applications, dynamic digital sensing and measurement products, and related accessories.

Additional duties include:

• Take an active role and drive daily product group activities. Lead business development targeting annual double-digit revenue growth.
• Manage, mentor and develop product team members — assign responsibilities, set priorities and goals, conduct performance reviews, provide coaching and career development, and ensure the team has the resources and training needed to meet objectives.
• Provide monthly sales forecasts.
• Present quarterly progress toward goals and annual business growth strategy(s).
• Develop product group internal sales activities, processes and technologies to organize, streamline and execute department efforts to meet company goals and guidelines.
• Coordinate global sales opportunities with PCB International Team, any appropriate PCB Channel team members, direct sales engineers/offices, all distributors, reps and end customers.
• Develop key account sales plans where appropriate for global or multi-facility corporate opportunities, where appropriate.
• Identify and interact with key decision makers within customer organizations.
• Lead Product Team to complete Cost Estimate and Justification form to facilitate development of NMI (New Model Initiation) for any new product to be quoted.
• Complete product and marketing research, assess competitor products and collaborate with Product and Engineering Team(s) for new product development, utilizing DIS (Design Input Specification) process.
• Work with Product and Marketing Team(s) to develop product collateral, including manuals, data sheets, web content, newsletters, application notes and other marketing materials.
• Provides general sales support and phone coverage for customers when needed.
• Conduct equipment and technical training, including customer and technical seminars.
• Ensure members of product group team provide rapid response to phone, email or web inquiry requests.
• Responds to a wide range of customer inquiries. Drafts correspondence, presentation and detailed sales proposal to customers.
• Attend technical tradeshows, professional society meetings, author and present as needed to support general product group and strategic selling opportunities.
• Lead strategic sales effort and customer mapping process. Helps coordinate product group team activities to ensure optimum communication, scheduling and team work.
• Understand and use MSQS. Generate QC/OI from feedback from internal and external customers.
• Perform other related duties as assigned or needed for the efficient operation of the team.

Minimum qualifications include:

• Education: Four year technical degree.
• Experience: 10 plus years of strategic and consultive selling experience. A proven track-record to lead a team, facilitate YOY business growth, develop new customers and sell at a corporate level.
• Travel Requirement: Travel up to 50% of the time as needed, domestically and internationally.

Preferred qualifications include:

• Industry experience in the areas of Sound and Vibration is preferred.

Additional benefits include:

• 100% Company Paid Medical Premiums
• Vision and Dental Insurance
• Paid Time Off
• Company funded HSA and HRA Accounts
• Employer paid basic life insurance, short- and long-term disability insurance
• 401k Company Match
• Annual Bonus
• Tuition Reimbursement Program
• Dependent Orthodontic Reimbursement
• Employee Discounts, Holiday Gift Certificates, Referral Bonus

Physical demands include:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; lift and carry up to 10lbs and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25lbs. This role requires the ability to work in an indoor office environment with low to moderate noise level. This role requires the ability to travel domestically and internationally up to 50% of the time as needed.

This position requires access to "controlled technology" as defined in the Export Administration Regulations (15 C.F.R. §730 et. seq.) and "technical data" as defined in the International Traffic in Arms Regulations (22 C.F.R, Chapter 1, Subchapter M). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.

PCB Piezotronics is an equal opportunity employer.