Director, Customer Partner - Government

Who We Are At Kyndryl we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. Position Summary Customer Partner – onsite required in Springfield, IL. Key Responsibilities Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships. Drive profitable growth with a consultative approach and Kyndryl Consult. Own lead generation through to closure, driving new scope and value, and minimizing erosion in ongoing business and renewals. Deliver on budget, owning revenue, profit/loss, and growth objectives. Ensure account profitability, lead operating margin improvement of existing business while generating profitable growth; increase utilization and billability of resources assigned to the account. Generate opportunities, drive through closure and expand existing work into larger scopes and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals. Demonstrate distinctive industry expertise and apply it to help customers realize value. Own account P&L, drive customer satisfaction, and ensure account compliance by acting with integrity. Invest in the development of people on the account and across the organization. Support the next generation of talent within Kyndryl. Act as a steward of the Kyndryl culture. Qualifications 10+ years of experience managing the sales process end‑to‑end. 5+ years of experience running account P&L $10M+. Experience on government accounts. Deep knowledge of business and technology trends and government industry best practices. Proven experience with revenue growth, cost, profitability, trends, and risks. Open‑minded and empathetic approach in relationships with customers. May be required to travel up to 25%. Preferred Qualifications Bachelor's or Master’s degree. Sales experience in technical solutions. Compensation The compensation range for this position in the U.S. is $159,240 to $286,560 based on a full‑time schedule. Actual compensation may vary depending on geography, job‑related skills, and experience. For part‑time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city, or local minimum wage requirement. Benefits This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. EEO Statement Kyndryl is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Hobbsnews