Clinic Director

Studio DirectorAre you a results-driven leader with a passion for aesthetics, sales, and creating exceptional guest experiences?Chapter Aesthetic Studio is seeking a driven, guest-focused Studio Director to lead studio revenue performance, develop a high-performing team, and deliver exceptional guest experiences in our highest volume location, Fargo, ND. This role combines hands-on sales leadership with operational oversight to drive business results, optimize studio performance, and support a seamless guest journey from consultation through retention.Job Type: Full-Time Salary: $100K–$125K base, commensurate with experience — plus uncapped monthly performance incentives that let top producers significantly outearn base pay. This role is built for a director who builds winning teams and turns their performance into revenue.What You'll DoDrive studio revenue growth and achieve sales and profitability goalsLead consultative guest experiences, including scans, needs assessments, and treatment recommendationsCoach team members on consultative selling strategies that improve conversion, retention, memberships, and retail salesMonitor KPIs including conversion, utilization, and revenue performance to identify opportunities and drive resultsExecute strategies that increase guest retention, rebooking, and lifetime valueRecruit, coach, and develop a collaborative, results-driven team focused on sales excellence and exceptional guest careProvide ongoing feedback, accountability, and recognition tied to studio performance goalsFoster a positive, guest-centric culture rooted in teamwork, accountability, and operational excellenceLead daily huddles and team meetings to align priorities and drive executionEnsure a seamless, personalized guest experience from consultation through follow-up carePartner closely with clinical teams to support outstanding guest outcomes and satisfactionResolve guest concerns with empathy and professionalism to build loyalty and trustSupport local marketing and community outreach initiatives that drive guest acquisition and brand awarenessManage daily operations including scheduling, guest flow, inventory, and POS management to ensure efficiency and consistencyAligns staffing and treatment capacity with business demandMonitor financial performance and key operational metrics to support studio profitabilityMaintain compliance with HIPAA, company policies, and brand standards while supporting front desk and sales operations as neededRequirements/QualificationsBachelor's Degree required, Master's preferredA minimum of five years (5) years of leadership/managerial experienceA people centric leader who motivates and inspires others to achieve successDevoted to relentless communication and resultsAbility to lead, mentor, and manage a team while problem solving during day-to-day obstaclesProven track record of exceeding established revenue goalsCompelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapportChapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty. As part of TAG – The Aspen Group – we are redefining the guest experience: making confidence accessible, care personalized and results remarkable.Ready to lead a team that changes lives through confidence?Apply now and start your best Chapter yet.