Onboarding Coordinator

Onboarding Coordinator Department: Shared Services Reports To: Contract Onboarding & Credentialing Supervisor FLSA Status: Exempt Work Location: Alpharetta, GA – Hybrid (Onsite: Tuesday, Wednesday, and Thursday) Career Opportunity Hancock Claims Consultants is seeking a detail-oriented and organized Onboarding Coordinator to join our Shared Services team. This role is responsible for coordinating contractor onboarding, credentialing, and offboarding activities while ensuring accurate documentation, compliance, and a positive onboarding experience. We're looking for a proactive, solutions-oriented professional who thrives in a fast-paced environment, manages multiple priorities, and enjoys collaborating with others to support operational success. Key Responsibilities Coordinate onboarding activities for new contractors, ensuring timely completion of requirements. Collect, review, and verify required documentation, including licenses, certifications, insurance, and agreements. Serve as a primary point of contact for contractors regarding onboarding requirements, deadlines, and next steps. Maintain accurate onboarding records, checklists, trackers, and information within company systems. Partner with Recruiting, Operations, IT, and other departments to coordinate training, system access, and equipment. Monitor onboarding progress, follow up on outstanding requirements, and resolve or escal… Support offboarding activities, including separation notifications, system access removal, equipment returns, and documentation. Assist with compliance reviews, reporting, process improvements, and special projects. Provide additional support to the onboarding team (HRN) while maintaining confidentiality and compliance with company policies. Qualifications 2+ years of experience in onboarding, credentialing, recruiting coordination, contractor administration, or a related field preferred. Experience supporting contractor or field workforce onboarding and offboarding preferred. Strong organizational, communication, and time-management skills with excellent attention to detail. Ability to manage multiple priorities, meet deadlines, and work effectively across departments. Proficiency in Microsoft Office and experience with onboarding, recruiting, or credentialing systems. Strong customer service, follow-up, and problem-solving skills. Associate or bachelor's degree preferred; equivalent experience accepted. Benefits Competitive Base Salary Medical, Dental, and Vision Insurance Company-Paid Life Insurance Company-Paid Long-Term Disability 401(k) with Company Match Paid Time Off Employee development and growth opportunities Grow your career. Make an impact. Help shape what's next for Hancock. Equal Employment Opportunity Hancock Claims Consultants, LLC is an Equal Opportunity Employer. We provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr Hancock Claims Consultants