Customer Service Specialist (Commercial Lines)

Braishfield Associates, a division of Hull & Company, LLC, is seeking a Customer Service Specialist to join our team in Orlando, FL. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Responsibilities Set up new and renewal client records Review applications Bind new and renewal policies Issue policies as necessary Follow up for missing file documentation (loss runs, applications, etc.) Issue, invoice and process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with quality control guidelines Other activities, duties, projects or tasks as assigned Licenses and Certifications 2-20 license (within 90 days of employment) Qualifications High school or equivalent education Proficient with MS Office Suite Experience in working in a paperless environment – strong PC skills required Exceptional telephone demeanor Ability to maintain a high level of confidentiality Detail oriented and possess the ability to multi-task Commitment to excellent customer service Ability to effectively work well with others, be a team player with a positive attitude Benefits Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging motto. #J-18808-Ljbffr 001 Brown & Brown, Inc