Remote Support Engineer I - Networking & Security

HelpfulRemote

Remote job

HelpfulRemote is seeking a remote-first technical support specialist to assist business customers with network security appliances. You will deploy hardware/firmware, assist with networking and virtualization configuration, and manage tickets via phone, chat, and video. A strong customer-service mindset and documentation skills are essential. Two+ years in B2B tech support, OSI model knowledge, and routing/switching expertise are expected; Unix/Linux experience and cybersecurity concepts are a #J-18808-Ljbffr HelpfulRemote

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Vacancy posted 3 days ago

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