Administrative Medical Assistant: Phoenix Children's
Medcare Directory
- Administrative Medical Assistant: Phoenix Children's**Phoenix Children's**1919 E. Thomas Rd., Phoenix, AZ 85016 Start Date17/09/2026Full-TimeThe Administrative Medical Assistant role at Phoenix Children's is a full-time healthcare job in Phoenix, Arizona, supporting Developmental Pediatrics and Neuropsychology. The position is based at 1919 E. Thomas Rd., and its work includes patient calls, forms, referrals, and related administrative tasks. The detailed schedule runs Monday through Friday from 7:45 a.m. to 4:15 p.m.The Phoenix role requires completion of an approved Medical Assistant program or qualifying CMA or RMA certification. Current American Heart Association BLS certification is required, and CMA or RMA certification must remain current. The employer does not provide a pay rate or application deadline. Work mode is Not provided by the employer.* **Job title:** Administrative Medical Assistant, Developmental Pediatrics and Neuropsychology* **Employer:** Phoenix Children's* **Location:** 1919 E. Thomas Rd., Phoenix, AZ 85016* **Employment type:** Full-Time* **Department:** Developmental Behavioral Peds* **Schedule:** Monday through Friday, 7:45 a.m. to 4:15 p.m.; the shift field states days, 8:00 a.m. to 5:00 p.m.* **Work mode:** Not provided by the employer.* **Salary:** Not provided by the employer.* **Benefits:** Not provided by the employer.* **Application deadline:** Not provided by the employer.Apply On Phoenix Children's PostingThe application is submitted through the official Phoenix Children's posting. Applicants provide a resume through the application form and answer the position's qualification questions before moving through the submission process.## Developmental Pediatrics and NeuropsychologyPhoenix Children's is a pediatric health system with this position assigned to PCMG-MAIN | Developmental Behavioral Peds. The job supports Developmental Pediatrics and Neuropsychology through clinical call-line management, patient-form coordination, referral review, and communication with referring providers.The assignment combines administrative work with occasional patient rooming when additional clinical coverage is needed. Clinical and administrative tasks are performed under the direction of a licensed healthcare professional, and the position follows Phoenix Children's policies and procedures.## Patient Calls, Referrals, and FormsThe work assigned to the medical assistant in Phoenix includes managing the clinical call line and responding to patient inquiries. The position also processes and coordinates patient form requests while maintaining professionalism, confidentiality, and customer service standards.Referral review requires attention to completeness and appropriate processing. The position distributes educational materials to referring providers, coordinates referrals, and communicates with internal and external partners. Healthcare virtual assistants may also handle patient calls and records as part of broader healthcare administrative work.* Clinical call-line management and patient inquiries* Patient-form processing and coordination* Referral review and referral coordination* Educational-material distribution to referring providers* Internal and external communication* Occasional patient rooming when additional clinical coverage is needed## Credentials for the PositionThe employer accepts graduation from a Medical Assistant program accredited by CAAHEP, ABHES, or another school approved by the Department of Education. A current CMA or RMA certification may be accepted in lieu of program graduation.Current American Heart Association BLS certification for Healthcare Providers is required. CMA or RMA certification is required within 90 days of hire and must remain current. The preferred background includes one year in a healthcare or pediatric setting, and the position works with allied health professionals while clinical duties remain under licensed direction.## Employment Terms and Application InformationThis is a full-time position in Phoenix. The detailed schedule is Monday through Friday from 7:45 a.m. to 4:15 p.m.; the official shift field identifies the work as days from 8:00 a.m. to 5:00 p.m. The two schedule fields differ, so applicants should settle the applicable hours with Phoenix Children's during the hiring process.Salary is **Not provided by the employer.** Benefits are **Not provided by the employer.** The application deadline is **Not provided by the employer.** Work mode is **Not provided by the employer.** The official application page requires an account login, a resume upload in PDF or DOCX format, employee-status information, and responses to position-qualification questions.## Questions About This Position### What is the job title?The title is Administrative Medical Assistant, Developmental Pediatrics and Neuropsychology.### Where is the position located?The position is at 1919 E. Thomas Rd., Phoenix, AZ 85016.### What education or certification is required?The employer requires an approved Medical Assistant program or qualifying CMA or RMA certification, plus current American Heart Association BLS certification for Healthcare Providers.### Is prior experience required?One year in a healthcare or pediatric setting is preferred. The employer does not state a separate mandatory experience minimum.### What are the listed hours?The detailed schedule is Monday through Friday from 7:45 a.m. to 4:15 p.m. The shift field states days from 8:00 a.m. to 5:00 p.m., so the applicable schedule is not fully consistent across the posting fields.### What salary and deadline are listed?Salary and the application deadline are Not provided by the employer.The position includes frequent exposure to bloodborne pathogens, bodily fluids, airborne communicable diseases, radiation, hazardous materials, and other occupational risks listed by Phoenix Children's. The role also includes a physical requirement to lift up to 35 pounds without assistance frequently.Phoenix Children's identifies itself as an equal opportunity employer. Phoenix Children's lists posting number 1026649 and the contact phone number View phone number on click.appcast.io with View email address on click.appcast.io for the employment record.
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