Administrative Manager

General Description POSTING TYPE: Open-competitive DEPARTMENT: Employment & Economic Assistance (E&EA) HOURS: Full-time PREFERRED SALARY RANGE: $102,284-$129,105 SALARY RANGE: $103,284-$161,381/year (111 Salary Range) LOCATION: West St Paul, MN UNION: None CLOSE DATE: 4:30 p.m. on July 28, 2026 Company Overview Dakota County is Minnesota's third largest county and home to more than 400,000 residents. We strive every day to achieve excellent public service with a focus on Service, Integrity, People, and Innovation. Dakota County aims to create an inclusive environment and promote diversity. Job Overview The Administrative Manager is responsible for managing the administrative operation of the department to ensure quality customer service and maintain effective service delivery. The role includes coordination of division-wide operations, policy development, financial management, purchasing, IT support, facility management, risk management and various initiatives. Minimum Qualifications Bachelor’s degree AND Five years’ experience in administrative and supervisory, project management, and/or information technology systems development implementation. OR Master’s degree AND Three years’ experience in the same areas. OR Combination of education and experience totaling 9 years. Preferred experience beyond minimum qualifications: experience in human services or healthcare, budgeting and forecasting, data‑driven decisions and report development. Duties & Responsibilities Coordinate and implement administrative operations within the E&EA Department and across the Community Services Division. Monitor operational performance, conduct analyses, and recommend improvements. Lead process improvement projects and innovative service delivery initiatives. Draft, revise, and maintain SOPs aligned with County, State, and Federal policies. Evaluate and recommend IT tools, manage IT asset requests, and collaborate with IT teams for system integration. Develop KPIs and dashboards, support an agency Performance Center, and ensure data metrics are used for improvement. Coordinate cooperative initiatives, projects, and tasks with other County departments. Manage and supervise staff, hire, train, and foster a culture of collaboration and accountability. Provide strategic leadership, defining goals, objectives, performance criteria, and work plans. Oversee compliance and risk management, including emergency response and safety protocols. Coordinate budget planning, monitor expenses and revenues, and prepare financial reports. Assist leadership with planning, research, policy analysis, reports, and cross‑departmental initiatives. Support cultural diversity initiatives and serve diverse and underserved communities. Knowledge, Skills & Abilities Considerable knowledge of County policies and procedures. Considerable knowledge of the human services field. Considerable knowledge of strategic planning, data collection and analysis. Considerable knowledge of office management and supervision. Demonstrated ability to resolve conflict. Ability to exercise sound decisions within guidelines. Ability to work independently and with team members. Considerable knowledge of legislative proceedings and court procedures. Considerable ability to communicate effectively. Proven judgment, decision making, organization. Proven ability to inspire, train, coach and supervise subordinates. Commitment to support cultural diversity, including inclusive practices. Advanced leadership in fostering an inclusive environment. Manages, mentors, trains supervisors to create respectful cultures. Develops strategies for accessibility and equity. Leads by example, modeling inclusive practices. Work Environment Work is primarily sedentary at a desk. Some walking and standing may occur during meetings, conferences, and research. Light items such as laptop, notebooks, and files may be carried. Benefits Comprehensive medical, dental, vision, and other benefits. Excellent work-life balance. Generous paid time off starting at four weeks per year. Eleven paid holidays and one floating holiday. Pension with generous employer contribution. Optional work from home. #J-18808-Ljbffr