Housekeeper (2026)
$25 - $75 per hourExcellence Services, LLC
Location : Atherton, CA 94027 (Live Out)
Job Type : Full-Time (40 hours/week), Hourly, Non-Exempt
Availability : Weekends and evenings required
COMPENSATION :
- $25 - $75/hour (depends on experience)
- Discretionary year-end bonus (up to 20%)
- Health insurance
- Paid vacation, holidays, and sick days
- Paid meal breaks
- Regular reviews & advancement opportunities
INTRODUCTION :
We are seeking a dedicated and experienced housekeeper to join our team, someone who brings a positive service mindset and a willingness to learn and grow. This role is ideal for someone with a humble approach who appreciates feedback and understands the importance of following guidelines and procedures. We offer a supportive environment, perfect for those with a background in housekeeping, particularly in luxury homes or hospitality. Flexibility is appreciated, as our dynamic setting occasionally requires adapting to varying schedules. If you're looking for a role where your expertise in cleaning and maintenance will be valued and nurtured, we encourage you to apply.
DUTIES :
Home Cleaning and Organization :
- Carry out daily cleaning and upkeep of the residence according to the established schedule, including living rooms, bedrooms, bathrooms, and common areas.
- Ensure each room remains orderly, strictly adhering to special cleaning requirements and precautions for designated areas.
- Perform regular deep cleaning to maintain a tidy and aesthetically pleasing high-end living environment.
Professional Laundry & Ironing :
- Responsible for washing, drying, ironing, folding, and categorizing household clothing items.
- Pay special attention to delicate fabrics and luxury garments, ensuring they remain undamaged and of high quality.
Kitchen and Dining Support :
- Maintain a hygienic kitchen environment, including cleaning and routine care of countertops, stoves, refrigerators, dishwashers, etc.
- Wash and properly store tableware and cookware, ensuring safety and tidiness.
- When necessary, assist with basic food preparation or pre-meal setup (cooking skills are a plus).
Environmental Inspection & Maintenance :
- Conduct regular inspections of indoor and outdoor facilities and promptly report any abnormalities or potential issues (e.g., equipment malfunctions, leaks, damage).
- Perform basic maintenance for minor household equipment or environmental issues, or assist professionals in on-site repairs.
- Provide moderate cleaning of outdoor areas such as balconies, courtyards, patios/terraces, etc.
Inventory Management & Replenishment :
- Regularly check and replenish various cleaning supplies, detergents, paper products, and daily consumables.
- Organize and maintain cleanliness in storage areas, and promptly report and assist with procurement if any items are running low, damaged, or unusual.
Supplier/Visitor Assistance :
- Upon instruction, prepare relevant areas in advance and coordinate vendor or repair personnel access.
- Guide and, if necessary, accompany vendors during their work to ensure the safety and protection of property.
- Greet visitors politely, engage in basic communication, and provide services as needed.
Safety Awareness & Reporting :
- If any safety hazards (e.g., fire, water leaks, electrical short circuits) or property damage are discovered, promptly report to the manager and assist in handling the situation.
- Respect household privacy and property at all times, strictly following confidentiality principles.
- In emergencies, assist with or carry out the required procedures, such as evacuation or contacting relevant personnel.
Driving and Transportation Services :
- Provide safe, efficient, and comfortable driving services for the Principal during weekends or as needed.
- Ensure punctual arrivals and maintain a clean, well-maintained vehicle at all times.
- Assist with navigation and ensure smooth, safe travel routes.
- Adhere to all traffic regulations and driving safety standards, prioritizing the Principal's safety and comfort.
Equipment & Tools Custody :
- Properly maintain, operate, and manage various cleaning tools and household appliances to ensure they remain in good working condition.
- Report any damage or irregularities immediately and assist with repairs or replacements.
Team Collaboration and Additional Support :
- Maintain effective communication with the House Manager or other household staff.
- Adapt flexibly to the household’s schedule and be available for overtime, weekend, or holiday shifts as needed.
- Provide any other domestic support as requested by the employer or manager, within reasonable capabilities.
REQUIREMENTS :
- Proven experience in housekeeping for luxury homes or high-end hospitality settings.
- Expertise in handling delicate fabrics and luxury garments, including advanced laundry care and ironing techniques.
- Physical stamina and mobility to perform demanding tasks and maintain a high standard of cleanliness and organization.
- Flexibility to work overtime, weekends, holidays, and morning/evening shifts as needed, adapting to varying schedules.
- Must be legally eligible to work in the U.S. and pass background checks.
- Annual flu shot required.
- Reliable transportation to commute to Atherton, CA, with a valid U.S. driver’s license and a clean driving record. Demonstrated driving expertise with a focus on safety, punctuality, and providing excellent service.
- Willingness to undergo pre-employment health screenings, including physical exams, psychological evaluations, and drug tests.
- Must be available for annual flu vaccinations.
- Cooking skills are a plus and will be favorably considered.
- Ability to drive is preferred, with the potential for driving duties as part of the role.
WHY JOIN US?
- Prestigious Environment : Operate within a high-end private household, managing luxurious properties and engaging with an exclusive clientele.
- Strategic Impact : Play a crucial role in shaping and optimizing household operations, contributing to the overall efficiency and excellence of the residence.
- Professional Growth : Access to continuous learning opportunities, including specialized training and potential for career advancement within a prestigious organization.
- Technology-Driven Operations : Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency.
- Competitive Compensation : Enjoy a highly competitive salary range with significant earning potential through performance-based bonuses and comprehensive benefits.
- Supportive Culture : Thrive in a collaborative and supportive work environment that values dedication, integrity, and excellence.
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