Human Resources Information System Analyst

Responsibilities Serve as a lead resource for HR technology initiatives, enhancements, and day-to-day system support. Analyze, troubleshoot, and resolve application issues while ensuring a positive user experience. Monitor data quality, perform audits, and maintain system accuracy across employee records and related processes. Support security administration, role-based access controls, and compliance-related activities. Develop and maintain operating procedures, workflow documentation, training materials, and knowledge resources. Evaluate business processes and recommend opportunities for increased efficiency, automation, and improved service delivery. Collaborate with internal departments and third-party partners to design and implement effective technology solutions. Coordinate testing activities for system updates, new functionality, integrations, and process changes. Create and maintain operational, compliance, and management reporting. Participate in system enhancement projects and support implementation efforts as required. Stay informed on emerging trends, regulatory requirements, and best practices related to HR technology and workforce administration. Ensure appropriate handling and protection of confidential employee information in accordance with applicable privacy and data protection regulations. Contribute to special projects and additional initiatives as assigned. Qualifications Bachelor's degree or equivalent combination of education and relevant professional experience. 3+ years supporting HR technology platforms, workforce administration systems, payroll processes, or related business applications. Strong understanding of employee lifecycle processes, payroll operations, leave management, time administration, and benefits-related workflows. Experience supporting enterprise HCM solutions, including system configuration, reporting, testing, and end-user support. Exposure to large-scale system implementations, upgrades, or transformation initiatives is beneficial. Advanced proficiency with Microsoft Office applications, particularly Excel. Strong analytical and problem-solving capabilities with the ability to interpret and manage complex workforce data. Excellent written and verbal communication skills with the ability to engage both technical and non-technical audiences. Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment. Customer-focused mindset with strong collaboration and relationship-building skills. Preferred Experience Experience supporting payroll, leave management, workforce scheduling, or time administration technologies. Knowledge of reporting tools, dashboards, and workforce analytics. Familiarity with data privacy, governance, and regulatory compliance requirements. Prior experience leading or supporting cross-functional business system projects. #J-18808-Ljbffr The Phoenix Group