RECEPTIONIST

Job Description

Job Description

Description:

The Receptionist serves as the first point of contact for visitors, participants, families, and staff. This role provides clerical support, manages front desk operations, and helps ensure a welcoming and professional environment for individuals receiving services and their families.

• Greets visitors, clients, families, and vendors in a professional and courteous manner.
• Answers and directs incoming phone calls.
• Takes messages and respond to general inquiries.
• Schedules appointments and maintain calendars.
• Receives, sorts, and distributes mail and deliveries.
• Maintains visitor logs and reception records.
• Assists with filing, data entry, copying, scanning, and other clerical tasks.
• Maintaisn confidentiality of client and organizational information.
• Ensures the reception area remains organized and welcoming.
• Assists with preparing forms, documents, and reports as needed.

Reports To: HR Director

Hours: Monday-Friday, 8am-4:30pm, 30 minute lunch

• High School Diploma or GED.
• Intermediate knowledge of Microsoft Word, Excel & Outlook.
• Ability to type at least 45 WPM.
• Professional demeanor.
• Excellent written & verbal communication skills.
• Ability to maintain confidentiality.
• Advanced customer service skills.
• Excellent dependability is required.