$30-$32/HR LPN - Quality of care Investigative Nurse

Quality of Care Investigative Nurse (LPN)

Location: Phoenix, Arizona
Department: Division of Developmental Disabilities – Quality Management Unit

Job Overview

We are seeking an experienced Quality of Care Investigative Nurse (LPN) to support the Division of Developmental Disabilities Quality Management Unit. This position conducts thorough, member-centered investigations of quality-of-care concerns to help protect member health, safety, and well-being.

Key Responsibilities

• Conduct timely, thorough, and member-centered quality-of-care investigations.
• Investigate both individual member concerns and systemic quality-of-care issues.
• Review medical records, documentation, and other relevant information.
• Request and maintain documentation necessary to support investigations.
• Prepare professional investigative reports, correspondence, and case documentation.
• Develop and issue vendor corrective action plans or remediation when appropriate.
• Utilize critical thinking and nursing judgment to assess findings and determine appropriate corrective actions.

Required Skills

• Critical thinking and problem-solving
• Medical chart review
• Nursing assessment, monitoring, and evaluation
• Research and analysis
• Microsoft Office, databases, email, and electronic documentation systems

Minimum Requirement

• Active Arizona LPN license required
• Level One Fingerprint Clearance Card