Document Processor

Document Processor

NetVendor NetVendor is dedicated to leveraging the power of online technology to revolutionize the property management and vendor credentialing process. Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors, and contractors be more efficient in every step of the compliance and credentialing process. With our fully digital property maintenance platform, NetVendor Maintenance, PMCs can streamline their entire maintenance workflow while gaining vital insights to improve their processes.

The Document Processor role is responsible for reviewing, processing, and verifying critical documents required by management companies, including but not limited to insurance certificates, bonds, licenses, and cancellation/reinstatement notices. They work closely with agents, vendors, property managers, customer service representatives, and account managers to ensure timely and accurate document handling. Our ideal candidate will thrive in a fast-paced environment and be committed to delivering high-quality results that support our partners. We are looking for someone who can work in our Tualatin office for the first several months, and will be eligible for hybrid or remote work long-term as long as performance standards are met.

Responsibilities

• Efficiently process documents that are received in a timely manner.
• Use Optical Character Recognition (OCR) software to verify and process insurance documents.
• Collaborate with agents, vendors, property managers, customer service representatives and account managers to resolve document-related issues.
• Adapt to evolving document processing needs and assist with additional responsibilities as assigned.

Qualifications

• Attention to Detail: Ability to identify errors and discrepancies in documents, ensuring precision and accuracy.
• Strong Communication Skills: Excellent written communication for effective interaction with internal teams and external partners.
• Organized & Efficient: Able to manage multiple tasks and projects concurrently, ensuring deadlines are met.
• Technical Proficiency: Basic computer skills, including familiarity with keyboarding, 5-key pad, and Adobe applications. Experience with Optical Character Recognition (OCR) programs is a plus.
• Teamwork & Independence: Able to work both collaboratively in a team environment and independently with minimal supervision.
• Repetitive Task Handling: Comfort and consistency in performing repetitive tasks without compromising quality.
• Preferred Knowledge: Basic understanding of insurance documentation is preferred, but not required. Willingness to learn is essential.

Education & Experience

• Highschool Diploma or GED
• 1-2 years of previous work experience

NetVendor's Benefits Package

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• Long- and short-term disability insurance
• Company-paid standard life insurance
• Generous paid time off policy
• Paid holidays: 7 per year + 1 floating holiday
• Maternity Leave
• 401(k) with company match
• Employee Assistance Program